In Episode 13 of ChatGTM by Inc Tank GTM, I sit down with Danny Klein from QSR Magazine to delve into the evolving landscape of the restaurant industry. We explore the shifting dynamics between fast casual and QSR segments, highlighting the rise of chain and franchise growth while independent brands face challenges. Danny shares insights on the industry's consolidation and the impact of technology and rising costs. We also touch on his journey from sports writing to becoming an influential voice in the restaurant world. Join us for a thought-provoking discussion on the future of restaurant tech and go-to-market strategies.

In Episode 11 of ChatGTM by Inc Tank GTM, Beck & Chad dive into a fascinating conversation with Andy Freivogel from Science On Call, exploring how AI is transforming hospitality operations. We discuss Andy's journey from a tech-savvy kid in Chicago to co-founding Science On Call, a company dedicated to revolutionizing tech support for restaurants. Andy shares insights into the challenges restaurants face with tech support and how his company offers a unique solution that blends human expertise with AI. We also touch on the importance of authenticity and community in the restaurant tech space. Join us to discover how Science On Call is helping restaurants navigate the digital age efficiently.

In Episode 10 of ChatGTM by Inc Tank GTM, I sit down with Troy Hooper, CEO of Pepper Lunch, to explore the art of mastering restaurant inventory management for optimal efficiency. We dive into the unique dining experience offered by Pepper Lunch, a fast-casual Japanese teppanyaki restaurant, and discuss the challenges and triumphs of expanding the brand across North America. Troy shares insights into the importance of technology in restaurant operations, highlighting the role of seamless integrations and effective vendor partnerships. Join us as we uncover the secrets behind Pepper Lunch's rapid growth and the innovative strategies driving its success.

In this episode of ChatGTM by Inc Tank GTM, I sit down with Audrey Hogan from TimeForge to dive into the pressing issues facing restaurant management today. Audrey shares her insights on the top three challenges: labor costs, recruiting and retention, and the critical need for workforce policy improvements. We explore the findings from the 2025 Restaurant Industry Priority Report, revealing a surprising industry-wide focus on workforce issues. Audrey and I discuss the importance of career pathing and marketing the restaurant industry as an attractive career choice. We also touch on the evolving expectations of hourly workers, including the growing demand for earned wage access. Tune in to discover how these insights can revolutionize restaurant tech and go-to-market strategies.

In this episode of ChatGTM by Inc Tank GTM, I sit down with Lee Howley of Howley and Company to explore how he's revolutionizing his restaurant franchise operations using cutting-edge technology. Lee shares insights from his journey, starting with his unexpected entry into the restaurant industry and evolving into a tech-savvy franchise operator. We delve into the build versus buy debate, as Lee explains the benefits of creating custom solutions tailored to his business needs. Discover how his innovative tools, like a third-party aggregator reconciliation system, have streamlined operations and saved valuable time for his team. We also discuss the challenges of change management and the impact of in-house tech on team performance. Join us for an engaging conversation on leveraging technology to enhance restaurant operations.

Join me on ChatGTM by Inc Tank GTM as we dive into the world of franchise success with Sam Stanovich from Big Chicken. In Episode 7, we explore the dynamic atmosphere of the International Franchise Association's annual conference in Las Vegas. Sam shares insights on the power of franchising, highlighting the importance of community and collaboration among franchisors and franchisees. We discuss Big Chicken's unique culture and the role of Shaquille O'Neal in driving quality and innovation. Additionally, we delve into the evolving landscape of restaurant technology, covering topics like tech contracts, loyalty programs, and the critical role of ISPs. Don't miss this engaging conversation that blends franchise wisdom with the excitement of restaurant tech innovation.

In this episode of ChatGTM by Inc Tank GTM, I dive deep into the world of go-to-market (GTM) strategies with the insightful Seth Temko from Full-On Strategy. Seth, a seasoned expert in the hospitality tech industry, joins me to demystify the complexities of GTM by exploring the intersection of sales, marketing, and product efforts. We discuss the importance of targeting specific market segments and the challenges of aligning product development with sales and marketing strategies. Seth shares his journey from the early days of internet marketing to becoming a leader in GTM strategies, offering valuable insights for businesses looking to navigate the vast landscape of restaurant tech. Join us as we uncover the secrets to successful GTM execution.

In Episode 5 of ChatGTM by Inc Tank GTM, I dive into the exciting world of autonomous vehicles and their transformative impact on transportation, as seen at CES. Join me and Chad as we reflect on our experiences at the event, where cutting-edge technology like AI-driven branding and 3D printing took center stage. We discuss the potential of autonomous vehicles and robotics, including the agile Unitree quadrupeds and the charming Marokai by Enchanted Tools. These innovations promise to revolutionize industries beyond transportation, offering new possibilities for security and delivery. Tune in to explore how these advancements could shape the future of restaurants and hospitality.

In this episode of ChatGTM by Inc Tank GTM, I sit down with Chris Harrison, CEO of Secure Uptime, to explore the evolving landscape of restaurant technology and infrastructure. As we kick off the new year, Chris shares his journey from CTO to CEO, highlighting his passion for creating robust networking solutions that keep businesses connected. We delve into the critical importance of uptime for restaurants and retailers, especially in a post-COVID world where online ordering is a vital revenue stream. Chris discusses the challenges and strategies for maintaining high availability and the role of redundancy in ensuring seamless operations. Join us as we uncover the innovative approaches Secure Uptime is taking to revolutionize connectivity for multi-location businesses.