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Park Howell, EMMY Award-winning storyteller and host of the Business of Story podcast, joins the show to share why simplifying your message isnât just good storytelling, itâs good leadership.
In this episode, we explore the ABT (âAnd, But, Thereforeâ) framework and why the most compelling brand stories never start with you. Rob and Park delve into how the right narrative can shift team alignment, boost engagement, and transform even the most complex strategies into messages that stick.
Park shares the origins of the ABT method, real-world results from rebranding a Canadian car dealership, and how enterprise leaders can turn a wandering vision statement into a rallying cry that inspires action. He reveals why itâs not about what you make, but what you make happen in your audienceâs world.
You'll walk away with practical ways to reframe your website, roll out storytelling rituals across your team, and test your own brandâs narrative, all before your next meeting. Plus, hear how AI-powered tools can give your story an instant edge that your competitors will envy.
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Park Howell is an EMMY Award-winning storyteller, brand strategy consultant, podcast host, and creator of the Storey Cycle System. With 40 yearsâ experience building brands including giants like Dell, Hilton and the United States Air Force, he now helps leaders sharpen their narratives and rally teams behind a common vision. Park hosts the Business of Story podcast (top 10% globally) and recently launched StoryCycle Genie, an AI-powered tool for brand storytelling.
Connect with Park Howell:
Website: https://businessofstory.com/storycycle-genie/
LinkedIn: https://www.linkedin.com/in/parkhowell/
Instagram: https://www.instagram.com/businessofstory/
Podcast: https://businessofstory.com/podcast/
ABOUT THE SHOW
Chief Story Officer is a podcast about how stories drive strategy, not just communication. Host Rob D. Willis talks with executives and thought leaders about the moments where the right message changed everything.
Real stories. Real impact. Every two weeks.
CONNECT WITH ROB
Want frameworks for strategic storytelling? Download the free guide: "5 Ways to Make People Care About Your Strategy"
â subscribepage.io/robdwillis
Connect with Rob:
Website: robdwillis.com LinkedIn: linkedin.com/in/robdwillis Instagram: @robdwillis TikTok: @robdwillis
Subscribe to Chief Story Officer wherever you listen to podcasts.
Paul Smith, bestselling author and business storytelling consultant, joins the show to share how surprise turns stories into unforgettable leadership tools and why the best business lessons donât always fit on a slide.
In this episode, we unpack why adrenaline-fuelled surprises make stories unforgettable, how dialogue trumps data in executive communications, and the simple shift from presenting slides to sharing moments that matter. We explore why even data-driven leaders can use storytelling to move teams, clarify strategy, and tackle scepticism head-on.
Paul Smith reveals how a CEO's refusal to look at slides sparked his storytelling journey at Procter & Gamble, what over 300 CEO interviews taught him about memorable stories, and why structure matters less than authenticity. He shares the ten essential stories every leader should master, his effortless story collection method, and the science behind why surprise makes learning stick.
Listeners will leave with tools to curate and organise their own stories, strategies to shift culture from âpresentingâ to âconnectingâ, and practical advice for nurturing a story-driven team. Plus, the one journaling habit that turns everyday events into your organisationâs most valuable assets.
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Paul Smith is a bestselling author, business storytelling consultant, and former head of consumer research for Procter & Gambleâs $6 billion global business. After 20 years in data-driven corporate roles, Paul shifted his focus to understanding what separates inspiring leaders from the rest and discovered storytelling as the missing skill. He has personally interviewed over 300 CEOs and executives across 25 countries, capturing more than 3,000 business stories and distilling them into three Amazon #1 bestsellers, including Lead with a Story and The 10 Stories Great Leaders Tell. Paul now helps leaders worldwide build trust, drive change, and clarify strategy through practical storytelling.
Connect with Paul Smith:
Website: https://leadwithastory.com/
LinkedIn: https://www.linkedin.com/in/smithpa9/
Instagram: https://www.instagram.com/leadwithastory/
YouTube: https://www.youtube.com/user/leadwithastory
ABOUT THE SHOW
Chief Story Officer is a podcast about how stories drive strategy, not just communication. Host Rob D. Willis talks with executives and thought leaders about the moments where the right message changed everything.
Real stories. Real impact. Every two weeks.
CONNECT WITH ROB
Want frameworks for strategic storytelling? Download the free guide: "5 Ways to Make People Care About Your Strategy"
â subscribepage.io/robdwillis
Connect with Rob:
Website: robdwillis.com LinkedIn: linkedin.com/in/robdwillis Instagram: @robdwillis TikTok: @robdwillis
Subscribe to Chief Story Officer wherever you listen to podcasts.
Esther Choy, CEO and Chief Story Facilitator at Leadership Story Lab, joins the show to challenge the idea that the leader must always be the "sage on stage" and explains why real power lies in helping others uncover and share their own stories.
In this episode, we dive into the art of story discovery and why the best leaders are both sage on the stage and guide on the side. Rob D. Willis and Esther Choy unpack how shifting from persuasion to genuine curiosity transforms the way leaders connect, influence, and unlock the hidden stories within their teams.
Esther Choy reveals her process for surfacing untold stories, from asking crazy good questions to synthesising meaning without fixating on being âright.â She shares real-world examples, including a CEO who dissolved silos simply by introducing innocuous questions at meetings and a senior leader who learned the power of narrative over technical detail.
You'll walk away with practical approaches for uncovering overlooked stories, rituals to foster team trust, and a mindset that champions wonder over certainty. Plus, learn to enter any conversation with a pocketful of questions and a readiness to see things differently.
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Esther Choy is CEO and Chief Story Facilitator at Leadership Story Lab, a top contributor to Forbes Leadership Strategy Channel, and the author of two leadership books published by HarperCollins, including the newly released Winning Without Persuading. With over 15 years coaching thousands of executives worldwide, Esther equips leaders to move beyond persuasion and unlock the stories that foster team trust and connection. She teaches at Northwesternâs Kellogg School of Management and the University of Zurich, drawing on decades of experience helping clients discover, synthesise, and tell the stories that make strategies stick.
Connect with Esther Choy:
Website: https://www.leadershipstorylab.com/
LinkedIn: https://www.linkedin.com/in/estherchoy/
Instagram: https://www.instagram.com/leadershipstorylab/
Podcast: https://www.leadershipstorylab.com/podcast/
ABOUT THE SHOW
Chief Story Officer is a podcast about how stories drive strategy, not just communication. Host Rob D. Willis talks with executives and thought leaders about the moments where the right message changed everything.
Real stories. Real impact. Every two weeks.
CONNECT WITH ROB
Want frameworks for strategic storytelling? Download the free guide: "5 Ways to Make People Care About Your Strategy"
â subscribepage.io/robdwillis
Connect with Rob:
Website: robdwillis.com LinkedIn: linkedin.com/in/robdwillis Instagram: @robdwillis TikTok: @robdwillis
Subscribe to Chief Story Officer wherever you listen to podcasts.
Annette Simmons, author of The Story Factor and Whoever Tells the Best Story Wins, joins the show to challenge the idea that business storytelling is just about heroes and conflict. She reveals why real influence comes from sharing subjective, emotionally resonant stories, and how rituals of story-sharing can repair trust, build collaboration, and shape organisational culture.
In this episode, we dive into the true role of storytelling in organisations, exploring why stories are more than just narratives with conflict and how they're evolutionâs way of ensuring collaboration, trust, and survival at work. With business storytelling often reduced to formulas and templates, we challenge whatâs been lost, and how leaders can reclaim storytellingâs real strategic power.
Annette Simmons reveals her journey from advertising to storytelling, unpacks the difference between objective and story thinking, and introduces the vital but overlooked concept of repair after betrayal stories. She shares practical rituals to surface tacit knowledge, the six stories that every leader needs, and why rituals, not rules are the key to keeping ethics and values alive in business.
Youâll leave with tangible prompts to spark more vulnerability and collaboration, a new appreciation for restoring trust after setbacks, and concrete steps to make stories a lived ritual in your team, not just a communication tool.
GUEST BIO & LINKS
Annette Simmons is a renowned author, keynote speaker, and storytelling expert whose books The Story Factor and Whoever Tells the Best Story Wins have influenced leaders worldwide. Over three decades, Annette has helped organisations like Microsoft, NASA, and the Brookings Institute use storytelling to resolve conflict, foster trust, and shift mindsets not merely through data, but through powerful shared experience. Drawing on early influences in psychology and marketing, Annetteâs approach challenges the dominance of âobjectiveâ thinking in business. She advocates for bringing back the lost art of tacit, folk-inspired storytelling and establishing rituals that make subjective wisdom and values central to team culture. Her latest work, Drinking from a Different Well, explores how womenâs stories redefine power in collaborative settings.
Connect with Annette Simmons:
Website: https://annettesimmons.com/
LinkedIn: https://www.linkedin.com/in/annettesimmonsstory/
Article: Evolutionâs Lessons We've Left Behind
Email: [email protected]
ABOUT THE SHOW
Chief Story Officer is a podcast about how stories drive strategy, not just communication. Host Rob D. Willis talks with executives and thought leaders about the moments where the right message changed everything.
Real stories. Real impact. Every two weeks.
CONNECT WITH ROB
Want frameworks for strategic storytelling? Download the free guide: "5 Ways to Make People Care About Your Strategy"
â subscribepage.io/robdwillis
Connect with Rob:
Website: robdwillis.com LinkedIn: linkedin.com/in/robdwillis Instagram: @robdwillis TikTok: @robdwillis
Subscribe to Chief Story Officer wherever you listen to podcasts.
Simon Lancaster, leading speechwriter and author of Connect! How to Inspire, Influence and Energise Anyone, Anywhere, Anytime, joins the show to break down why most corporate communication fails and what leaders can do to finally make their words stick.
In this episode, we dive into why most corporate communication misses the mark, what truly captures audiencesâ attention, and how leaders can transform tired presentations into memorable moments that stick. Simon Lancaster and Rob D. Willis dissect the neuroscience behind effective messaging and the pitfalls of âtin-earedâ delivery in boardrooms and beyond.
Simon Lancaster reveals his practical approach honed over decades writing for Tony Blairâs cabinet, CEOs, and global brands. He shares his signature âthree keysâ metaphor, moral appeal, and story plus his favourite questions for unlocking a leaderâs deepest values and most powerful narratives.
Youâll learn how to spot a dead presentation, the one-word speech technique for instant engagement, and why care, empathy, and musicality matter more than flashy slides. Expect tactics you can use straight away to bring your next speech, meeting, or message to life.
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Simon Lancaster is one of the worldâs top speechwriters, trusted by CEOs at global giants including HSBC, Unilever, and InterContinental Hotels, and political heavyweights such as Alan Johnson from Tony Blairâs cabinet. Beginning his career in government communications. Simon now specialises in helping business leaders transform strategy into story, drawing from the latest neuroscience to craft messages that truly connect. He is the author of several acclaimed books on influence and communication including Connect! and is widely known for making rhetorical devices accessible through TikTok videos. Simon regularly consults for senior executives, leads masterclasses, and demystifies the art of storytelling for modern leaders.
Connect with Simon Lancaster:
Website: https://bespokeleadershipdevelopment.com/
Website: https://bespokespeeches.com/
LinkedIn: https://www.linkedin.com/in/simon-lancaster-speechwriter/
YouTube: https://www.youtube.com/user/bespokespeeches
ABOUT THE SHOW
Chief Story Officer is a podcast about how stories drive strategy, not just communication. Host Rob D. Willis talks with executives and thought leaders about the moments where the right message changed everything.
Real stories. Real impact. Every two weeks.
CONNECT WITH ROB
Want frameworks for strategic storytelling? Download the free guide: "5 Ways to Make People Care About Your Strategy"
â subscribepage.io/robdwillis
Connect with Rob:
Website: robdwillis.com LinkedIn: linkedin.com/in/robdwillis Instagram: @robdwillis TikTok: @robdwillis
Subscribe to Chief Story Officer wherever you listen to podcasts.
Shawn Callahan, founder of Anecdote International and author of the award-winning book Putting Stories to Work, joins the show to reveal how story listening, not just storytelling can transform corporate culture and strategy, and why the best stories in business arenât heroic sagas but small, authentic moments that drive change.
In this episode, we dig into how storytelling drives strategy and culture, with practical examples from the boardroom to the frontline. You'll hear why most corporate stories skip the heroâs journey, and how the right conversation can coax stories from even the most reluctant leaders.
Shawn Callahan shares behind-the-scenes insights from decades of helping Fortune 500 companies, including the real reason slide decks and town halls fail, the âCostanza manoeuvreâ for sharper strategic choices, and how story listening cannily triggers change from the inside out.
Youâll walk away with actionable ways to spot, craft, and scale stories in your organisation, plus a simple framework for making strategy stick. Discover why authentic, everyday anecdotes beat polished presentations and how to transform your own strategy into something your team not only hears, but owns.
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GUEST BIO & LINKS
Shawn Callahan is the founder of Anecdote International, author of Putting Stories to Work, and one of the worldâs leading experts in story-based communication for business. With over 20 years helping Fortune 500 companies across 22 countries and 11 languages make their strategies stick, Shawn is known for his practical approach, starting with story listening and small, real-world anecdotes. From his days at IBMâs Centre for Organisational Complexity to building Anecdote into a global consultancy, Shawn has worked with executives to co-create strategic narratives, drive culture change, and scale storytelling across entire organisations. His work empowers leaders to move beyond slides and scripts, fostering genuine buy-in with stories people actually remember.
Connect with Shawn Callahan:
Website: https://anecdote.thinkific.com/
LinkedIn: https://www.linkedin.com/in/shawncallahan/
Instagram: https://www.instagram.com/shawndcallahan/?hl=en
ABOUT THE SHOW
Chief Story Officer is a podcast about how stories drive strategy, not just communication. Host Rob D. Willis talks with executives and thought leaders about the moments where the right message changed everything.
Real stories. Real impact. Every two weeks.
CONNECT WITH ROB
Want frameworks for strategic storytelling? Download the free guide: "5 Ways to Make People Care About Your Strategy"
â subscribepage.io/robdwillis
Connect with Rob:
Website: robdwillis.com LinkedIn: linkedin.com/in/robdwillis Instagram: @robdwillis TikTok: @robdwillis
Subscribe to Chief Story Officer wherever you listen to podcasts.
Kendra Valentine, story strategist and author of How to Pitch (Almost) Anything, joins the show to unpack how leading with your value rather than your credentials transforms the way you communicate, pitch, and build confidence in any room.
In this episode, we dig into the real difference between good storytelling and truly strategic storytelling and why most professionals trip up when pitching themselves, their work, or their ideas. Kendra Valentine uncovers the invisible traps of over explaining, jargon, and focusing on deliverables instead of the outcomes audiences really crave.
Kendra Valentine shares her journey from being called a âmercenaryâ in the boardroom to developing her Strategic Story Design framework. She breaks down the âPocket Pitch,â explains why confidence is often a structural, not psychological problem, and reveals how leading with âhow you helpâ cuts through complexity, whether you're in a sauna or a boardroom.
Youâll walk away with a simple framework for clarifying your value, a quick exercise to make your message instantly more compelling, and the one communication shift that unlocks better buy-in no matter whoâs listening.
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Kendra Valentine is an internationally renowned story strategist, author, and creator of the Strategic Story Design approach. With nearly 20 yearsâ experience spanning film production at Warner Brothers and Universal to branding and business communications for clients like Boston Consulting Group, Nickelodeon, and Techstars, Kendra helps businesses and creatives articulate the value they provide clearly and confidently. Sheâs passionate about making strategic storytelling accessible, whether youâre pitching on stage, at a bar, or in a boardroom. Her framework, Pocket Pitch, turns even the most complex roles into powerful, service-led stories. Kendra is the author of How to Pitch (Almost) Anything, now available worldwide.
Connect with Kendra Valentine:
Website: https://www.kendravalentine.com/
LinkedIn:https://www.linkedin.com/in/kendra-valentine/
Instagram: https://www.instagram.com/misskendrav/
ABOUT THE SHOW
Chief Story Officer is a podcast about how stories drive strategy, not just communication. Host Rob D. Willis talks with executives and thought leaders about the moments where the right message changed everything.
Real stories. Real impact. Every two weeks.
CONNECT WITH ROB
Want frameworks for strategic storytelling? Download the free guide: "5 Ways to Make People Care About Your Strategy"
â subscribepage.io/robdwillis
Connect with Rob:
Website: robdwillis.com LinkedIn: linkedin.com/in/robdwillis Instagram: @robdwillis TikTok: @robdwillis
Subscribe to Chief Story Officer wherever you listen to podcasts.
Matt Armstrong-Barnes, Group AI Practice Director at Servita and keynote speaker, joins the show to uncover why the real challenge of AI transformation isnât just the technology, itâs the story leaders tell about it.
In this episode, we dive into the art of translating complex technical ideas into clear, actionable strategies, exploring how jargon can alienate teams and how the right story brings everyone onto the same page. Matt Armstrong-Barnes, Group AI Practice Director at Servita, reveals the moments that changed his approach to communication and why leaders must own their message to drive transformation.
Matt shares practical lessons from his 25-year career, from deciphering AI hype to empowering teams to ask âobviousâ questions. He unpacks the real reasons people hesitate to speak up, the value of writing things down, and his signature âcoffee machine testâ for strategy clarity.
Youâll walk away with a toolkit for breaking through jargon, building genuine team alignment, and turning abstract strategy into bite-sized, memorable stories, even if you think youâre ânot a storyteller.â
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Matt Armstrong-Barnes is the Group AI Practice Director at Servita, a published thought leader, keynote speaker, and technical reviewer for the British Computer Society's International Conference on AI. With over 25 yearsâ experience guiding organisations through complex technology transformations, Matt specialises in making the intricacies of AI accessible and actionable for business leaders. His approach combines deep technical expertise with a passion for clear, jargon-free communication empowering teams to ask better questions, demystify strategy, and unlock AI's real value. Matt is a regular contributor on LinkedIn and a champion for mentorship, helping the next generation navigate the evolving landscape of technology with confidence and clarity.
Connect with Matt Armstrong-Barnes:
Website: https://www.hpe.com/us/en/home.html
LinkedIn: https://www.linkedin.com/in/mattarmstrongbarnes/
ABOUT THE SHOW
Chief Story Officer is a podcast about how stories drive strategy, not just communication. Host Rob D. Willis talks with executives and thought leaders about the moments where the right message changed everything.
Real stories. Real impact. Every two weeks.
CONNECT WITH ROB
Want frameworks for strategic storytelling? Download the free guide: "5 Ways to Make People Care About Your Strategy"
â subscribepage.io/robdwillis
Connect with Rob:
Website: robdwillis.com LinkedIn: linkedin.com/in/robdwillis Instagram: @robdwillis TikTok: @robdwillis
Subscribe to Chief Story Officer wherever you listen to podcasts.
Jeremy Connell-Waite, Global Communications Designer at IBM and author of "The 109 Rules of Storytelling," joins the show to reveal why smart executives fail at persuasion.
In this conversation, we explore the data behind failed pitches. Jeremy shares how he coached an executive who was losing 4 out of 5 deals to competitorsâdespite being eloquent, experienced, and well-paid. By mapping every word they used, Jeremy discovered they were trapped in left-brain communication: logic, ROI, and technical specs. Missing entirely? The emotional connection that drives decisions.
You'll walk away with Jeremy's 6-part framework that balances left-brain content (inform, educate, solve) with right-brain storytelling (inspire, excite, challenge), the Jane Goodall principle of "one sermon, 52 ways to preach it," and how to structure 90-minute business presentations like blockbuster movies using Blake Snyder's Save the Cat method.
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Jeremy Connell-Waite is a Global Communications Designer at IBM, speechwriter for executives, and author of "The 109 Rules of Storytelling." He's trained with Al Gore as a Climate Reality Leader and created IBM's Communications Thinking⢠systemâusing AI and neuroscience to help leaders tell better stories.
Connect with Jeremy:
BOOKS MENTIONED:
ABOUT THE SHOW
Chief Story Officer is a podcast about how stories drive strategy, not just communication. Host Rob D. Willis talks with executives and thought leaders about the moments where the right message changed everything.
Real stories. Real impact. Every two weeks.
CONNECT WITH ROB
Want frameworks for strategic storytelling? Download the free guide: "5 Ways to Make People Care About Your Strategy"
â subscribepage.io/robdwillis
Connect with Rob:
Subscribe to Chief Story Officer wherever you listen to podcasts.
Lauren V. Davis, personal branding consultant and host of The Real Personal Branding Podcast, joins the show to reveal why the executives who say "I don't have any stories" are usually the ones holding everyone else's.
In this conversation, we explore why connection beats credentials in building trust, how a financial advisor turned his mother's death into his most powerful client story, and why a real estate coach's "naked in the closet moment" converted more leads than any feature list ever could.
Lauren shares her three-part framework for extracting stories from reluctant leaders (moment â shift â meaning), the dinner party test for finding your best material, and why you should Google yourself right now with the keyword you want to own.
You'll walk away with a simple journaling practice that captures stories before they disappear, the empathy exercise that reveals gaps in your narrative, and one question that helps people overcome both imposter syndrome and storytelling paralysis: "What do people thank you for most often?"
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Lauren V. Davis is a personal branding consultant, speaker, podcast host, and former record store owner. She helps business owners, speakers, and entrepreneurs establish visibility through masterminds, retreats, and 1:1 consulting. Her work has been featured in Reader's Digest and Huffington Post, and she hosts The Real Personal Branding Podcast (top 2% worldwide).
Connect with Lauren:
ABOUT THE SHOW
Chief Story Officer is a podcast about how stories drive strategy, not just communication. Host Rob D. Willis talks with executives and thought leaders about the moments where the right message changed everything.
Real stories. Real impact. Every two weeks.
CONNECT WITH ROB
Want frameworks for strategic storytelling? Download the free guide: "5 Ways to Make People Care About Your Strategy"
â subscribepage.io/robdwillis
Connect with Rob:
Subscribe to Chief Story Officer wherever you listen to podcasts.
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