Automation is supposed to make your shop faster, leaner, and more profitable. But what happens when the company you trust to retrofit your CNC turns out to be the wrong partner?

In this episode, Jim Carr sits down with Ryan Carr for the first of many co-hosted conversations on My TRUE POSITION. They unpack the real story behind a CNC automation retrofit that didn't go the way it was supposed to. What started as a smart investment quickly exposed a hard truth: choosing the wrong automation partner can cost time, money, and a lot of frustration on the shop floor.

In Part 1, Jim and Ryan walk through how the decision was made, what promises were on the table, and the early warning signs they wish they had paid more attention to. If you're thinking about automating your shop—or partnering with anyone to do it—this is a conversation worth hearing before you sign the check.