This week’s episode is with Christophe Tauziet who is the Head of Design at Plaid—one of today’s leading fintech companies.

We go deep into the ways he’s building a culture of craft and the rituals they’ve evolved to consistently sweat the details. There are a lot of practical processes and ideas in this episode.

Some highlights:

• Keys to a great async video share out
• How to foster a winning CRIT environment
• Why Christophe implemented “polish reviews”
• Ways to foster collaboration within a design org
• Practical advice for giving better design feedback
• How Christophe changed what he looks for in design candidates
• a lot more

Brian Lovin’s article “Teams should work with the garage door up”