CIO Leadership Live

At the CIO100 Symposium, Department of Transportation CIO Pavan Pidugu discusses modernizing the DOT through AI and digital transformation. From combating fraud to improving safety and efficiency, Pidugu details how data-driven innovation and cultural change have reshaped federal technology, earning the agency three consecutive CIO100 Awards for excellence in modernization.

Guest Pavan Pidugu: https://www.linkedin.com/in/pidugupavan/

linkedin.comlinkedin.com

At the CIO 100 event, host Lucas Mearian sat down with Sastry Durvasula, Chief Operating, Information & Digital Officer at TIAA, to discuss how the company is using AI to enhance client services, power business growth, and transform operations. TIAA's AI initiatives include Research Buddy for asset management and empathy agents for personalized customer communications.

Sastry Durvasula:https://www.linkedin.com/in/durvasula/Lucas Mearian:https://www.linkedin.com/in/lucasmearian/

Tim McIntire, CTO at Hyland, joins host Shane O'Neill for this CIO Leadership Live interview. They discuss the company's focus on cloud innovation and AI-powered content intelligence, as well as talent acquisition and retention strategies, including a global workforce and hybrid work models. This episode is sponsored by Hyland, a provider of industry-leading intelligent content solutions.

Featuring Tim McIntire:

https://www.linkedin.com/in/timmcintire/

And host Shane O’Neill:

https://www.cio.com/profile/shane-oneill/

At the CIO 100 event, host Lucas Mearian sat down with TruStone’s Gary Jeter and Mayka Thao to discuss post-merger modernization, mobile innovations, and generative-AI tools enhancing efficiency.

https://www.linkedin.com/in/mayka/

https://www.linkedin.com/in/gary-jeter/

https://www.linkedin.com/in/lucasmearian/

Christopher Davis, CIO at The Tile Shop, joins host Shane O’Neill for this CIO Leadership Live interview. They discuss the challenges and strategies in the home improvement sector, as well as the importance of cloud migration, AI integration, and technologies to enhance the customer experience. This episode is sponsored by DataXstream, which develops AI-enabled sales execution from order to delivery for SAP. Its flagship platform simplifies and streamlines complex sales order processes, which helps your company deliver exceptional customer experiences. For more information, visit them online at DataXstream.com.

Featuring Christopher Davis:

https://www.linkedin.com/in/cmdavis

And host Shane O’Neill:

https://www.cio.com/profile/shane-oneill/

Becirovic, CIO at Boston Consulting Group, sat down with senior editor Lucas Mearian at Foundry's CIO 100 event to discuss BCG's AI strategy, which emphasizes internal proof-of-concept before external application and focuses on journey-led and experience-led platforms. Becirovic also highlighted the importance of data strategy, upskilling, and managing AI costs effectively.

Featuring Merim Becirovic: https://www.linkedin.com/in/merimb/

Lucas Mearian: https://www.linkedin.com/in/lucasmearian/

Aditya Bhasin, VP of Software Development at Stanford Healthcare, showcased their AI-powered system that automates billing responses to patient inquiries. Launched post-COVID to ease clinician burnout and boost patient experience, the project started with 10 billing reps and saved 17 hours by handling 1,000 messages using 25 smart templates. Now enterprise-wide with 60% utilization, the AI also drafts test results and accelerates software development. Bhasin stressed the need for strong governance, training, and change management.

https://www.linkedin.com/in/bhasinaditya/

https://www.linkedin.com/in/lucasmearian/

Kirsty Mason, CIO at Bentley Motors, joined host Lee Rennick for this episode of CIO Leadership Live. They discussed building the foundations for AI adoption through data literacy and skills development, defining workplace actions that support women in tech, and creating business and IT partnerships in the automotive industry.

Frank Feagans, VP IT and CIO at University of Texas at Dallas, joined host Lee Rennick for this episode of CIO Leadership Live recorded at the 60th annual IDC Directions event. They discussed the benefits of bringing IT best practices and workforce development methods from private industry to higher-education, as well as developing mission-critical partnerships with businesses around agentic AI -- to drive return on investment and advance research dollars.

https://www.linkedin.com/in/ffeagans

Sarah Betadam, CIO at Novanta, joined host Lee Rennick for this episode of CIO Leadership Live recorded at the 60th annual IDC Directions event. They discussed AI governance, data privacy and AI councils, plus the balancing act of staying competitive as a business, while viewing company data in a highly protective way.