CIO Talk Network

Guest : Kevin M. Larson

Title : VP and Chief Information Officer, AAR Corp.

As an accomplished leader who has earned many stripes, others’ expectations of you keep getting higher. How do you deal with the pressure while continuing to perform at your best, evade complacency, stay focused on the big picture, make sharper decisions consistently, and continue to inspire those who work for you, while meeting and exceeding the ever-increasing expectations?

Guest : Peter Girgis

Title : Chief Information Officer & Vice President - IT, Dunn-Edwards

Corporation

Peter Girgis joined Dunn-Edwards Corporation in 2012 as the CIO & VP IT, where he is responsible for the technology processes, strategy and adoption activities which support the business goals of Dunn-Edwards. Prior to Dunn-Edwards, Girgis was VP of IT for Vizio, where he was recognized as a member of the executive leadership team and oversight committee. Prior to Vizio, he had technology leadership roles with Harman International, Warner Bros. and Cardinal Health. A graduate of Portland State University and former Marine, Girgis has developed a reputation for having a transparent leadership style, and an ability to drive results with focused action and wisdom.Since 1925, Dunn-Edwards Corporation has been the leading manufacturer and supplier of architectural and industrial coatings in the Southwest, providing a complete line of paints and painting supplies to professionals and quality-conscious consumers.

Guest: Dr. Jonathan Reichental, Chief Information Officer, City of Palo Alto

Topic: Grit to Great

Traditional wisdom says that if we find our passion, the universe will align to make us successful. However, persistent pursuit of excellence while staying loyal to the passion has proven to be the recipe that works. How do we instill this grit in ourselves as well as in others who follow us such that it results in organizational greatness?

Guest : Larry Godec

Title : Senior Vice President and Chief Information Officer, First

American Title Insurance Company

Organizations are embracing digital transformation in order to understand customers better, enhance their experience across all touch points, help improve top line growth through refined sales conversations, scale business globally while remaining responsive at local level, enabling distributed workforce and make better data-driven decisions. This is a lot and is getting complex as well as chaotic. While we have grand intentions and even stakeholder sponsorship and investments, how can we get a better handle on this and accelerate the digital transformation process?

Guest 1: Kirsten Garen

Title : SEVP and CIO, Bank of the West

Guest 2: Jamie Armistead

Title : EVP and Head of Digital Channels, Bank of the West

In order to retain customers, businesses need to continually deliver new, improved and integrated experiences, both in the physical and digital realm. To that end, as part of undergoing a digital transformation, how are organizations leaning back and rethinking innovation, service delivery and integration?

Guest 1: Miguel A. Gamino Jr.

Title : Chief Technology Officer, City of New York

Guest 2: Connie Dieken

Title : Author, Talk Less, Say More

Whether it a peer to peer communication, one to many, between boss and a direct report or with a customer, clear communication is the key to getting stuff done and moving the business forward. Frequently, responses to our questions are often complex and unclear, full of rhetoric, corporate speak and jargon such that we feel like saying “Just answer my question!”. While we pursue innovation, agility and growth, what are we doing to build a culture of simple, to the point communication within the organization and with those we serve?

Guest : Philip Stevens

Title : EVP and CIO, Army and Air Force Exchange Service

Intuitively, an organization can strive to be stable i.e. resilient, reliable, and efficient OR Agile i.e. fast, nimble, and adaptive. However, in order to survive and thrive in today’s competitive and constantly changing world, it needs to be both. With conflicting needs related to governance structures, processes, people and culture, is it even possible?

Guest 1: James D. Swanson

Title : Chief Information Officer, Monsanto

Guest 2: Cindy McKenzie

Title : Chief Information Officer, Deluxe Entertainment Services

Group

To achieve agility, a business should be able to make real time decisions based on comprehensive and actionable insights. It should also be able to extend and scale applications and infrastructure at the speed of innovation. Finally, the human resource should be motivated to wear different, more and multiple hats as the organization builds momentum and changes direction. With no standards or benchmarks, how are organization and leaders developing and mastering their own recipe to Business Agility?

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Guest : Eric Slavinsky

Title : Chief Information Officer, PPL Corporation

With Digital technologies, Utilities can transform customer engagement, offer new products and services as well as improve operations. How well has the Utility industry adapted to what Digitalization offers? What is the current state of Digital Transformation for Utilities?

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Guest 1: Kevin Burns

Title : Chief Information Officer, City of Miami

Guest 2: Don Phillips

Title : CIO, City of Cleveland

While the digital world offers options and unprecedented opportunities, it causes distractions and thus leakage in organizational productivity and value creation. How can we dismiss distractions and develop deep organizational and individual level focus to harness maximum value from opportunities presented?

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