CIO Talk Network

Guest 1: Jim Smith

Title: CIO, Office of Information Technology, State of Maine

Guest 2: Jonathan Reichental, Ph.D.

Title: CIO, City of Palo Alto, CA

An important aspect of being a successful leader is to be able to connect well with others at a human level and get them to voluntarily follow your vision. This is social intelligence. Managers are measured on getting the job done vs. interpersonal effectiveness. How do we groom managers who are step up leadership candidates on this vital trait?

Guest : Jon Walton

Title: Chief Information Officer, County of San Mateo, CA

You may be required to have one-on-one difficult conversation with an underperforming employee or even set expectations with an unreasonable boss who is creating impediments,  jeopardizing organization's interest. These conversations are required in boardrooms as well as on personal front in familyrooms with an intention to help correct course for those who matter. As a leader, how are you developing this much needed competency?

Guest : Brian Haugabrook

Title: CIO, Valdosta State University

John Maxwell said "A leader is one who knows the way, goes the way, and shows the way". That's great in terms of getting the work done, but what about the emotional experience for those who follow? What does it take for a leader to not only take the troops to victory but also ensure smiles along the way?

Guest : Bruce G. Schinelli

Title: VP of IT and Chief Information Officer, TTX Company

While the ability to differentiate friends from enemies is a fundamental human trait, stereotyping, prejudices, and hidden biases lead to lost individual and organizational effectiveness and productivity. Unfortunately, we are all infected with this "mental residue"! What is leadership doing to minimize and eliminate this debilitating element from their organizations?

Guest : Sahal Laher

Title: Executive Vice President and Chief Information Officer, Brooks Brothers

Brand loyalty has always been key in business. The question of how to keep customers coming back has been around for as long as business has. In retail, loyalty is king, and the fight to have your loyalty card or program be top of mind and wallet has long been a struggle. Only a select few retailers can boast truly effective and meaningful loyalty programs, but in a digital economy, the loyalty game is set to evolve once more. How can data analytics within retail help form a new breed of loyalty programs, ones that are personalized, engaging and differentiated for the consumer? How will analytics bolster existing loyalty programs and be a game changer in the retail industry?

Guest : Charlie McMahon

Title: Vice President of IT and Chief Technology Officer, Tulane University

Does your passion and purpose align? In short, are you doing what you love? Some people gain remarkable skills and talents but don't feel successful. Do you, even after climbing up corporate ladder (which could be seen as success), think it is just not me? It's time we got serious about enjoying our work! But how? Beyond becoming profit making machines, what can organizations do to help their employees lead a fulfilling personal and professional journey?

Guest : Paul Wilder

Title: Chief Information Officer, New York eHealth Collaborative

Health 3.0 promises improved access to health related information, facilitate patient self-management and preventive care as well as enhanced health professional expertise. If implemented well, it can have a significant impact on healthcare delivery, patient decision making, and reimbursements to the healthcare providers. How are healthcare systems and other related partners getting ready for Health 3.0?

Guest : Steven J Hess

Title: CIO, University of Colorado Health

Vision is the lifeblood of an organization. Having a strong vision keeps an organization moving forward and provides meaning to what each individual does every day. It helps motivate employees to deal effectively with challenges and setbacks that they face along the way. What does it take for a leader to develop a compelling vision capable of moving the company forward? How does he or she inspire others to successfully engage and share with that vision? And how does their involvement help a leader know their vision is on the right track?

Guest 1: Philip Stevens

Title: EVP and CIO, Army and Air Force Exchange Service

Guest 2: Teri Pennington

Title: Deputy CIO, City of Austin, TX

Our next generation of talent is technologically savvy, likes informality, embraces diversity, learns quickly, yet needs supervision. Their learned behavior and attitude patterns are relatively different compared to previous generations. Can traditional leadership approaches and behaviors be adopted to lead this next generation of talent, or will new approaches have to be mastered to best adhere to their skill sets and way of learning? What should change in order to harness this new generation's tremendous potential?

Guest : Kevin Burns

Title: CISO, Commonwealth of Massachusetts

Most organizations today are essentially dependent on their suppliers and partners in order to deliver goods and services to their own customers. It is uncanny how frequently cyberattacks can be linked back to such partners including third party providers or affiliates. How are organizations working together with third party providers to effectively manage these threats?