CJ & The Duke have fielded a lot of questions about places to acquire ServiceNow work.  Here we outline what its like to work at a ServiceNow partner, a customer, or as an independent consultant.

Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow.  Check out the episode we did with their VP of Engineering.

ALSO MENTIONED ON THIS EPISODE
- Ep 64 What is a ServiceNow Admin
- Ep 49 Document Your Solutions
- Ep 39 ServiceNow Perspectives, with Deb Quinton
- Ep 14 So You've Decided to Be A ServiceNow Consultant

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

We've had a lot of questions come in this year from people in ServiceNow bootcamps.  In this episode we try to cover the most frequent and important.  

Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow.  Check out the episode we did with their VP of Engineering.

ALSO MENTIONED ON THIS EPISODE
- What to Build to Up Your Skill
- The Business Analyst Episode

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

If you didn't make it to a ServiceNow WorldForum, Cory and I break down some talking points from the Chicago event.  We discuss the new talking points: supply chain, inflation, compliance, employees.  We talk the "3 Intents of Tokyo".  New apps and irreducible complexity.  Driving engagement.  CMBD (again?!), and bureaucracy vs governance.

Very special thanks to our sponsor, Clear Skye the optimized identity governance & security solution built natively on ServiceNow.  Check out the episode we did with their VP of Engineering.

ALSO MENTIONED ON THIS EPISODE
Ep 06 - What's Up With Reporting?
Ep 38 - Outcomes

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

CJ & The Duke breakdown several ServiceNow processes niches.  Niches are weighed by marketability, capability to be stand-alone expertise, and what extra skills you should have to specialize.  We take on...
- SPM (ITBM?  PPM?)
- Hardware Asset Management
- Software Asset Management
- CMDB & CSDM
- SecOps
- HR
- Legal

Should we do a second episode covering the MANY niches we couldn't cover?

Other ServiceNow careers mentioned in this episode:
- Becoming an Implementation Specialist (ep 70)
- Testing Yourself & Others for ServiceNow Wisdom (ep 42)

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

CJ & The Duke break continue illuminating different ServiceNow career paths with the Implementation Specialist. 
- What is an implementation specialist
- Learning the language
- Learning the outcomes
- Learning how ServiceNow works for that process area
- Soft skills you'll need.

Other ServiceNow careers mentioned in this episode:
- What the hec is a ServiceNow Admin? (ep 64)
- The ServiceNow Business Analyst Episode (ep 46)
- What is a ServiceNow Architect (ep 1!)

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

CJ & The Duke talk about ServiceNow experiences that haunt their conscience.  With over a decade of experience each, they've had some doozies!  Great opportunity to learn from their mistakes, and learn how to learn from your own!  We talk...
- Taking jobs we weren't skilled enough for
- The risks of taking too many clients
- Not documenting instances
... and how to avoid or grow from each.

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.

Mentioned in this episode:
- Perspectives with Tim Woodruff
- Getting the Help You Need for ServiceNow

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

The Tokyo release of ServiceNow introduces Admin Center.  Cory and I breakdown our wishlist for this brilliant feature, which has the promise of being the NEXT BIG THING for ServiceNow admins and customers.  We talk...
- Admin account usage info
- Update Set information
- ATF, Instance Scan, and Upgrade Center roll ups
- Email processing stats
- Stale Important Things
- Version and remaining support window

What features would make your ADMIN life easier?  Post in thread where ever you see this podcast listed.

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.

Mentioned in this episode:
- Tokyo Tour: Admin Center
- Perspectives with Tim Woodruff

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

In your journey to ServiceNow success you'll need help.  Some people will excel at getting help.  Others don't know why they're stuck.
This episode will make sure you're firmly in the first category.  We talk about manners, proof of work, consideration of time, the value exchange, and paying it forward.

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.

Mentioned in this episode:
Episode 66:  ServiceNow Content and Self Marketing
Episode 40:  Fresh Perspectives with Tim Woodruff
Chuck Tomasi (Titans of Now)
Mark Roethof (Titans of Now)
Phil Swann (Titans of Now)

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

What kind of ServiceNow content gets attention?  How do you get people to stop and look at your material?  How do you get people to remember you?  In this episode CJ & The Duke discuss their opinions on how to win attention.

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.

Mentioned in this episode:
LinkedIn: "Stop talking about your courses and microcerts"
Episode 65:  Why We Do It

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

We've been asked many times "why take such a personal stake in ServiceNow"?  Why podcast, why create content?  Why mentor?    We answer those questions AND give our thoughts on the future of ServiceNow.

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.
And Magic Mind, the world's first productivity drink, and the cure to The Duke's 3pm crash.  Use promo code "CJD20" for a 20% discount!!  Learn more about Magic Mind.

Mentioned in this episode:
Existential Threats to ServiceNow (Episode 19)
The TRUTH about Customization vs Configuration (Episode 15)
The Duke's Youtube Channel
CJ's Substack / Mailing List
The Duke's Mailing List

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!