NowLearning 2.0 goes live on Monday, January 17, 2022 and CJ & The Duke spoke with Mark Scott and Jim Dlugosinski about it.
We discuss new key features for ServiceNow learners, customers, and partners.  We talk about the hardest challenges and brightest future for the NowLearning platform.

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.  Check out the episode we did with their VP of Engineering.

ABOUT OUR GUESTS
Mark Scott is a Senior Platform Architect at ServiceNow
Jim Dlugosinski is a Senior Proudct Manager at ServiceNow

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

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CJ & The Duke sit down with Sr. ServiceNow Solution Consultant Steven Jefferson to talk about all the big flashy features.  We talk about
- what makes low-code / citizen developer programs successful.
- what is hyperautomation, and how do you get there.

ALSO MENTIONED IN THIS EPISODE
Steven's LinkedIn Profile
Episode 26: Catalysts
Episode 38: Outcomes
Episode 30: Solving legit nightmares with Entitlement & Access Management

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

The gloves are off.  CJ and The Duke take on the ServiceNow industry's blind spot: deployment documentation.
- What's at stake
- Documentation value
- Is it REALLY that hard?
- Components of good documentation
- What do other SERIOUS industries think?

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

CJ & The Duke discuss one of the most important workflows you should have on your ServiceNow platform: Terminations.
- What's at stake
- How to prep
- Technical and process points to be aware of.
- Measuring success

ALSO MENTIONED IN THIS EPISODE
- The Catalysts Episode
- Perspectives with Matt Beran
- WSJ:  It's time to get rid of the IT Department

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

CJ talks about how he plans to level up his consulting game and an AD management and automation app he's building on ServiceNow
The Duke talks about his new approach to process deployments (especially ServiceNow ITBM).  Its also official, The Duke does ServiceNow recruiting!

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

CJ & The Duke discuss what's up with the "ServiceNow Business Analyst" role that's been a mainstay of large implementations, but is getting way more discussion lately.  What is it?  How is it different from a Certified Implementation Specialist?  Where does it overlap?  What should you look out for?

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

CJ & The Duke discuss what they'd do if they had a well architected ServiceNow instance and a mega-budget.  Check out these awesome apps and let them know CJ & The Duke sent you! 

Our List:
Integration Hub
Unifi by ShareLogic
Virtual Agent
Mobility Management Solution by Sakon
Sandbox Instance
VividCharts
Phishbait
Bootstrap by Dotwalk.io (watch a demo here)
UPMX
Discovery Admin

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

For sponsorship opportunities, click here.

CJ & The Duke decided to play out a thought experiment whereby the complexities of geographies and process areas were mitigated via new production instances, rather than exception management.  THIS VIDEO IS NOT ADVICE, it is simply testing what we think we know.

WANT TO TELL YOUR STORY ON CJ&THEDUKE?
Get in touch with us here

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

For sponsorship opportunities, click here.

CJ & The Duke host ServiceNow Developer Advocate Brad Tilton on a wide variety of topics.  We discuss Hacktoberfest, code snippets, the Docs program for api samples, ServiceNow source control, & the new UI Builder.  TONS of helpful links included!

MENTIONED IN THIS EPISODE
- Hacktoberfest
- ServiceNow Dev Program Code Snippets
- Submit API Samples to ServiceNow for Rewards!
- Creator Toolbox:  What's new with Source Control in ServiceNow Rome
- ServiceNow Developer:  UIBuilder Course
- Build a Notes App in UIBuilder

WANT TO TELL YOUR STORY ON CJ&THEDUKE?
Get in touch with us here

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

For sponsorship opportunities, click here.

Ever wanted a reliable way to test yourself or others for the kind of wisdom that only comes from experience?  CJ & The Duke discuss overlapping product & market knowledge to reveal 6 areas that demonstrate ServiceNow wisdom.  We take on...
Product:  Fringe use cases, experimental features, and immature features.
Market:  Unmet use cases, emerging trends, and deviation from norm.
See this handy diagram!

MENTIONED IN THIS EPISODE
Episode 5 - Five Pillars of Deploying Big Solutions, Fast

WANT TO TELL YOUR STORY ON CJ&THEDUKE?
Get in touch with us here

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

For sponsorship opportunities, click here.