CJ & The Duke discuss what's up with the "ServiceNow Business Analyst" role that's been a mainstay of large implementations, but is getting way more discussion lately.  What is it?  How is it different from a Certified Implementation Specialist?  Where does it overlap?  What should you look out for?

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

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CJ & The Duke discuss what they'd do if they had a well architected ServiceNow instance and a mega-budget.  Check out these awesome apps and let them know CJ & The Duke sent you! 

Our List:
Integration Hub
Unifi by ShareLogic
Virtual Agent
Mobility Management Solution by Sakon
Sandbox Instance
VividCharts
Phishbait
Bootstrap by Dotwalk.io (watch a demo here)
UPMX
Discovery Admin

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

For sponsorship opportunities, click here.

CJ & The Duke decided to play out a thought experiment whereby the complexities of geographies and process areas were mitigated via new production instances, rather than exception management.  THIS VIDEO IS NOT ADVICE, it is simply testing what we think we know.

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ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

For sponsorship opportunities, click here.

CJ & The Duke host ServiceNow Developer Advocate Brad Tilton on a wide variety of topics.  We discuss Hacktoberfest, code snippets, the Docs program for api samples, ServiceNow source control, & the new UI Builder.  TONS of helpful links included!

MENTIONED IN THIS EPISODE
- Hacktoberfest
- ServiceNow Dev Program Code Snippets
- Submit API Samples to ServiceNow for Rewards!
- Creator Toolbox:  What's new with Source Control in ServiceNow Rome
- ServiceNow Developer:  UIBuilder Course
- Build a Notes App in UIBuilder

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Get in touch with us here

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

For sponsorship opportunities, click here.

Ever wanted a reliable way to test yourself or others for the kind of wisdom that only comes from experience?  CJ & The Duke discuss overlapping product & market knowledge to reveal 6 areas that demonstrate ServiceNow wisdom.  We take on...
Product:  Fringe use cases, experimental features, and immature features.
Market:  Unmet use cases, emerging trends, and deviation from norm.
See this handy diagram!

MENTIONED IN THIS EPISODE
Episode 5 - Five Pillars of Deploying Big Solutions, Fast

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Get in touch with us here

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

For sponsorship opportunities, click here.

CJ & The Duke talk about small hidden gems and big new features they want to learn more about.  Topics include:  List calculations, interactive analysis, major incident management, communication plans, universal request, email digests, process automation designer, task outages, event management integrations.

MENTIONED IN THIS EPISODE
Episode 26 - Catalysts for Work
Episode 24 - Keeping up with ServiceNow

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Get in touch with us here

ABOUT US
Cory is a vendor agnostic freelance ServiceNow architect & founder of TekVoyant.
Robert is the CXO of VividCharts, but you can check out all his ServiceNow media at theduke.digital.
For sponsorship opportunities, click here.

CJ & The Duke speak with our special guest, Tim Woodruff, about his new book release: "ServiceNow Development Handbook, 3rd Edition".
We also speak about
- the pace of ServiceNow expansion
- learning in the early days
- who we look up to

And so much more

TIM WOODRUFF - @TheTimWoodruff
How to learn ServiceNow
The ServiceNow Development Handbook (3rd Edition)
Learning ServiceNow: Admin and Development on the ServiceNow Platform
ServiceNow and ITSM as a Career
SNProTips

WANT TO TELL YOUR STORY ON CJ&THEDUKE?
Get in touch with us here

ABOUT US
Cory is a vendor agnostic freelance ServiceNow architect & founder of TekVoyant.
Robert is the CXO of VividCharts, but you can check out all his ServiceNow media at theduke.digital.
For sponsorship opportunities, click here.

CJ & The Duke speak with our special guest, Deb Quinton, about her experiences as a customer on a large new ServiceNow deployment.  In this episode we discuss
- What she wished ServiceNow implementation partners knew
- What kinds of value are there?
- What keeps her up at night about her ServiceNow implementation (and how to find talent)
- What victories ServiceNow achieved
- How the concept of the freelance vendor agnostic ServiceNow architect ("Frarchitect") really made a difference.

DEB NEEDS SERVICENOW TALENT
Senior ServiceNow Developer
ServiceNow Developer

WANT TO TELL YOUR CUSTOMER STORY ON CJ&THEDUKE?
Get in touch with us here

ABOUT US
Cory is a vendor agnostic freelance ServiceNow architect & founder of TekVoyant.
Robert is the CXO of VividCharts, but you can check out all his ServiceNow media at theduke.digital.
For sponsorship opportunities, click here.

CJ & The Duke talk about the ONLY thing that matters to ServiceNow deployments: Outcomes.  In this episode we talk about the nature of outcomes, outcomes as "the great litmus test" of deployment activity, outcomes as the North Star, and how outcomes are your keys to a killer ServiceNow career.

Speaking of outcomes, you ever have a project go live but still nobody was happy about it?  If you focus on organizational change management, you'll keep an eye on the outcomes, and few do it as well as our sponsor, Integrity Pro Consulting.   Check out this partner showcase to learn more.
Cory is a vendor agnostic freelance ServiceNow architect & founder of TekVoyant.
Robert is the CXO of VividCharts, but you can check out all his ServiceNow media at theduke.digital.

For sponsorship opportunities, click here.

With ServiceNow Rome release right around the corner, CJ & The Duke discuss their opinions on major changes to the platform and trends in the ServiceNow ecosystem.  More importantly, what those trends mean for you: the admins, devs, indies, and consultants.

Shout out to sponsor IntegrityPro Consulting, a ServiceNow partner that brings serious Organizational Change Management to every deployment.   Check out this partner showcase to learn more.
Cory is a vendor agnostic freelance ServiceNow architect & founder of TekVoyant.
Robert is the CXO of VividCharts, but you can check out all his ServiceNow media at theduke.digital.

Mentioned in this episode:
- BreakPoint with Chuck Tomasi: "What's Hot in Rome with Adam Stout"
- When In Rome: First Impressions
- Ep31: Establishing ServiceNow Architecture Standards
- Ep36: ServiceNow Product Owner Bootcamp

For sponsorship opportunities, click here.