What started off as talking about all ServiceNow job types ended up focusing exclusively on the ServiceNow admin.  Fine with us, as many new entrants to the ServiceNow space don't have a clear picture of what the ServiceNow admin is and does.  We discuss
- the myth of the "maintenance only" admin
- the necessity of building
- what most customers perceive an admin to be
- coding expectations

"ServiceNow can do anything".  Sure, but what is it REALLY used for?  CJ & The Duke propose a quick way to understand ServiceNow value propositions, and what applications it is best for.

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.  Check out the episode we did with their VP of Engineering.   And Magic Mind, the world's first productivity drink, and the cure to The Duke's 3pm crash.  Use promo code "CJD20" for a 20% discount!!  Learn more about Magic Mind.

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

"ServiceNow can do anything".  Sure, but what is it REALLY used for?  CJ & The Duke propose a quick way to understand ServiceNow value propositions, and what applications it is best for.

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.  Check out the episode we did with their VP of Engineering.   And Magic Mind, the world's first productivity drink, and the cure to The Duke's 3pm crash.  Use promo code "CJD20" for a 20% discount!!  Learn more about Magic Mind.

ALSO MENTIONED ON THIS EPISODE
What to build to up your skill on ServiceNow

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

#ServiceNow Knowledge22 is right around the corner, and finally live again!  If its your first time attending, take some advice from CJ & The Duke, who've watched the conference grow over the last 11 years.

Thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.  Check out the episode we did with their VP of Engineering.   And Magic Mind, the world's first productivity drink, and the cure to The Duke's 3pm crash.  Use promo code "CJD20" for a 20% discount!!  Learn more about Magic Mind.

ALSO MENTIONED ON THIS EPISODE
- CJ & The Duke LIVE from Philadelphia with Oscar Technologies team
- How to Win a ServiceNow Hackathon

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

There's an insane amount of ServiceNow content being generated lately, and Jace is leading the way in curating it with news.jace.pro.
We discuss how and why we create the content we do, and share a few tips and tricks.

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.  Check out the episode we did with their VP of Engineering.   And Magic Mind, the world's first productivity drink, and the cure to The Duke's 3pm crash.  Use promo code "CJD20" for a 20% discount!!  Learn more about Magic Mind.

ALSO MENTIONED ON THIS EPISODE
Jace Benson on LinkedIn and Twitter
News With Jace (Youtube)
News.Jace.Pro
Jace.pro

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

CJ & The Duke celebrate episode 60 discussing all the practices they'd retain, and all the ways they'd work differently if they started their ServiceNow careers over.  There's sure to be lessons in here for people of all ServiceNow skill levels.

Very special thanks to our sponsor, specialist ServiceNow recruitment consultancy, Oscar-Technology - Oscar-tech.com   
Oscar Technology is an award-winning global technology recruitment specialist that takes an ethical, sustainable, & people-first approach.
They have offices in Houston, Austin, Philadelphia, Tampa in the US – Manchester & London in the UK. And soon, San Diego & Boston. 
Oscar's Philadelphia team specializes in finding the best technical ServiceNow & Salesforce professionals for organizations across the USA.

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

We're frequently asked what documents, links, tips etc make one a better ServiceNow resource.  The truth is the best thing to do is build.  This episode runs through daydreams of apps Cory and I wish we could build.   The point is, everyone's got an experience or an interest that can inspire a ServiceNow app.  If not, just look around your world and see all the work getting done around you.

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.  Check out the episode we did with their VP of Engineering.   And Magic Mind, the world's first productivity drink, and the cure to The Duke's 3pm crash.  Use promo code "CJD20" for a 20% discount!!  Learn more about Magic Mind.

ALSO MENTIONED ON THIS EPISODE
Phil Swann's "Open Broadcast System Overlays"
Ep 26 - Catalysts
Ep 38 - Outcomes

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

Donte Hooker has a long and storied career in the ServiceNow ecosystem.  But now that he's fresh out of the Certified Technical Architect program, he's agreed to give us the goods about CTA.  We also talk playing to win at the highest levels of the ServiceNow game.

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.  Check out the episode we did with their VP of Engineering.

ABOUT OUR GUESTS
Donte Hooker - ServiceNow Certified Technical Architect, and one of the most prodigious talents in the industry.
Donte Hooker's Titans of ServiceNow episode.

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

CJ & The Duke talk about how easy it is to lose sight of the big picture.  We talk about "the point" of ServiceNow deployments, how it gets lost, who maintains it, and more.

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.  Check out the episode we did with their VP of Engineering.

ALSO MENTIONED ON THIS EPISODE
EP026 - Catalysts
EP039 - ServiceNow Customer Perspective with Deb Quinton

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!

CJ & The Duke talk Flow Designer vs Legacy Workflow.  Flow designer comes in swinging with an absolute flurry of devastating hits, but is Legacy Workflow down for good?  We talk about
- The ability to fully replace Inbound Actions
- The ease of integration in flow
- The coherency and "containment of a solution.
- The less dev intensive path, even for simple stuff, like dot walking
- The re-usability of coded components.
- On Being Less Fragile
- Flow Designer's Better error handling
- Can we replace Scheduled Jobs with Flow Designer?

But does Legacy Workflow have something to stand on?  Guess you'll have to listen until the end!

Very special thanks to our sponsor, Clear Skye the premiere ID Governance & Automation solution built natively on Servicenow.  Check out the episode we did with their VP of Engineering.

ALSO MENTIONED ON THIS EPISODE
ServiceNow ToolBox:  Launch a ServiceNow Catalog Item from Email via Flow Designer
EP026 - Catalysts
EP038 - Outcomes, outcomes, outcomes, and ServiceNow outcomes

ABOUT US
Cory and Robert are vendor agnostic freelance ServiceNow architects.
Cory is the founder of TekVoyant.
Robert is the founder of The Duke Digital Media

Sponsor Us!