When Claire was a server at a high-end restaurant, she fumbled opening an expensive bottle of wine. But instead of acting annoyed, the customer handled it with grace.

Do you have your own story of an unsung hero? We'd love to hear it! Record a voice memo and email it to us at [email protected]. 

Some guidance:

--Focus on ONE moment that you will never forget. 

--Make sure you're in a quiet, non-echoey room.

--Speak conversationally, like you're talking to a friend.

--Let us know why this person continues to impact your life.

--If your hero were standing in front of you today, what would you say? Address them directly.