In this episode, Claire shares her thoughts on the importance of positive communication with new hires and how that sets the tone for their experience working with your company. An engaging onboarding process, one-on-one check-ins, and consistent reinforcement can all contribute to that experience you're trying to create!

As always, process and technology play a significant role in creating consistency throughout the initial 90 days. They also help create touchpoints where you can reiterate those mission, vision, and values that help new hires find meaning in their work.

Recommendation of the week: People People HR-focused Slack channel by HR Chief (0:26)

The importance of positive new hire communication (1:10)

Crafting the onboarding experience for employee retention (2:00)

The role of one-on-one meetings to support new hires (2:48)

The impact of praise and recognition (3:36)

Addressing performance and behavior issues early (4:27)

Reinforcing company values and expectations (5:10)

Creative ideas for enhancing new hire communication (5:40)

Mapping out your new hire communication strategy (6:08)

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Read more from the recent Paychex research on "The Onboarding Crisis."

This week's episode focuses in on the importance of the onboarding and orientation process, outlining what it entails, timelines, and effective strategies for success. This time in a new hire's experience makes a vital difference in their adoption of the company's culture and values, and sets them up for success in their work.

Explore the process of mapping out orientation and onboarding - which could range anywhere from 30 to 90 days depending on the role - and the processes and technology that goes into supporting those new hires along the way.

Recommendation of the week: SHRM Membership (0:27)

Onboarding and orientation definitions and importance (1:10)

The role of HR in onboarding and orientation (3:03)

Mapping out the onboarding process (3:21)

The employee experience during onboarding (4:47)

Making onboarding unique to your company (5:26)

The role of technology in onboarding (6:30)

In this episode of 'Claire Shares', the discussion is deeply engaged in the topic of talent retention via employee surveys and feedback gathering. Starting with the host's recommendation of the 'HR Social Hour' community and podcast, then moving onto the importance of incorporating employee feedback in organizational decision-making, the episode highlights the potential of surveys in understanding employee needs and adjusting the workplace accordingly. The latter part of the episode provides practical tactics on designing, delivering, and analyzing surveys. Furthermore, Claire emphasizes on her affinity for discussing people, process, and technology, and how these can be integrated into feedback gathering for a more efficient talent retention strategy.

Recommendation of the week: HR Social Hour (0:36)

Employee surveys and feedback gathering (1:22)

The importance of employee feedback (2:45)

Tactical tips for employee surveys and feedback gathering (3:57)

People, process, and technology in surveys (4:30)

Launching a survey for feedback (5:23)

Finding the right technology for surveys (6:39)

In the second episode of 'Claire Shares', Claire focuses on talent retention, with a concentration on workplace communication processes in both large and small businesses. Claire shares how she's learned that effective communication can drastically improve talent retention and reduce recruitment needs.

Clear communication practices help your employees avoid frustration and misunderstanding - two things that impact their job satisfaction in the long run. Aside from sharing her personal experiences, she encourages 'overcommunication' to ensure clear understanding and transparency within teams.

Introduction to the show (0:08)

Claire's recommendations of the week (0:48)

The importance of clear workplace communication processes (1:50)

How poor communication affects employee experience (2:45)

Three steps to establishing effective communication (3:32)

Who is responsible for what communication? (4:21)

Exploring the process of workplace communication (5:35)

Technology tools to support communication in your workplace (7:32)

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Get to know Lighthouse Technology Services on LinkedIn.

Discover more content series from Lighthouse on YouTube.

Learn more about Lighthouse’s suite of managed services.

Welcome to “Claire Shares” hosted by our Manager of Managed Talent Services, Claire Stroh! This series focusing on talent attraction, acquisition and retention kicks off with a discussion on the role of an organization's mission, vision, and core values play in talent strategies.

Claire emphasizes the importance of clearly defining and understanding these principles – as a leadership team, and throughout your business. From there, the key is embedding those values throughout the hiring and onboarding process to attract and retain the right talent for your team.

What you'll hear this week:

• Introduction to the show (0:08)
• Claire’s recommendations of the week (0:44)
• Internal importance of organizational mission, vision, and values
• (1:40)
• Emphasizing core values from the top-down (2:25)
• Communicating brand to support talent retention (3:21)
• Integrating mission, vision, and values into talent initiatives
• (3:56)

Check back every week for more high-energy, bite-sized videos all about talent acquisition, attraction, and retention! Thanks for tuning in.

Read Claire’s blog on planning and time management.

Get to know Lighthouse Technology Services on LinkedIn.

Discover more content series from Lighthouse on YouTube.

Learn more about Lighthouse’s suite of managed services.