Cloud Wars Live with Bob Evans

“Wayne Sadin on Digital Strategy” episodes will explore the fast-changing and high-stakes world of digital business. We’ll focus on what CEOs and boards must do to lead their companies successfully into the Digital Age. Today, we talk about the relationship between boards and the C-suite, and the most important questions to ask an incoming CIO.



Episode 5

In this episode: Wayne and I discuss Wayne’s favorite subject: technical debt. Wayne, who has served as CIO, CTO, and CDO, laments the fact that most boards talk to their CIO maybe four times a year (not enough). He shares the first question he would ask, as a member of the board, to an incoming CIO (and what he’d want the answer to be). Plus, Wayne and Bob explore why IT shops tend to have an overabundance of technicians who want to turn the knobs and play with the dials, but not enough “human factors” people. Watch for all this and more, and to find out what Wayne means when he says that he never wants to be a Dilbert cartoon.

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Cloud Wars caught up with TJ Graven, Under Armour's Senior Vice President of Global IT, at SAP Sapphire Now 2019 in Orlando. As a long-term customer of Qualtrics and now of SAP, Under Armour is already gaining an enhanced understanding of their own customers through the combination of operational data and experience data: the Xs and Os that make up experience management.

TJ and Bob discuss how 21 years of innovation at Under Armour shapes how the company runs today. Plus, TJ shares his plans for increasing transparency throughout the organization, measuring success, and bringing on the right talent in a highly competitive environment.

Highlights:

▪️ "Understanding our business deeply allows us to really be thoughtful and anticipate where things are going."

▪️ "I don't have a separate technology strategy... Our success is all measured in the same way. It's making our consumers better, making our athletes better."

▪️ "Technology's impact on the way we work and the way we live and the way we transact our business is something that you can't expect a single person to see."

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Science & Technology

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Here’s my conversation with ServiceNow Chief Innovation Officer Dave Wright, the latest episode of “Cloud Wars Top 10 Executive Insights.” As the tech companies in our Cloud Wars Top 10 rankings drive transformation not just in individual corporations but also in entire global industries, it’s essential for business executives to understand the strategic intentions of each of these vendors. That’s what this new limited series is all about.

Episode 5: ServiceNow

I sat down with Dave Wright, who is the Chief Innovation Officer at ServiceNow. In this episode, Dave discusses ServiceNow’s particular approach to keeping companies both as relevant and as agile as possible. We also talk trends in digital transformation, tectonic shifts in ways of working, and enterprise-wide workflows that mirror seamless customer experiences. And Dave shares some examples of ServiceNow’s “systems of action,” including how partners like Deloitte get creative not just in systems implementation – but also in building their own world-shaping applications.

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Each month, “Christopher Lochhead on Different” episodes will explore the need to differentiate people, products, and services in a world that encourages a lot of imitation. A best-selling author, top podcaster, and former tech-industry CMO, Chris is a student of not only business and technology and marketing but also human nature, human folly, human genius, and very human joy.

Episode 4

In this episode, Chris and I discuss how Uber wants to be the Uber of everything, how Chris Hughes is a Facebook critic, and how the Wall Street Journal reports that we’re at the lowest level of entrepreneurship in history. We also discuss how instead of going to Disney’s Millennium Falcon, with their $400 French fries and $25 Cokes, you should take your kid for a walk in the woods. Oh, and we discuss how the fatal selfie is maybe what Darwin intended.

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“Wayne Sadin on Digital Strategy” episodes will explore the fast-changing and high-stakes world of digital business. We’ll focus on what CEOs and boards must do to lead their companies successfully into the Digital Age. Today, we talk about how hyperscalers enable you to not be in the server maintenance or virus patching business.

Episode 5

In this episode, Wayne and I discuss his favorite subject: technical debt. We also discuss how most boards talk to their CIO four times a year, how IT shops have an overabundance of technicians who want to turn the knobs and play with the dials, and how he never wants to be a Dilbert cartoon.

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In this episode of "Cloud Wars Top 10 Executive Insights," Harish Grama, General Manager, IBM Public Cloud, and I discuss how IBM’s Hybrid Cloud is transforming customer strategies. Harish has worked with thousands of developers, and managed a budget of hundreds of millions to build out IBM’s Hybrid Cloud strategy – including SoftLayer, Bluemix, Cloud Managed Services, and OpenStack in public, dedicated, and local deployment models. He left IBM briefly for a two-year stint at JPMorgan Chase but returned in 2018.

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In this episode of Cloud Wars Top 10 Executive Insights, Arpan Shah and I discuss how over 95% of the Fortune 500 are on Microsoft Cloud, how customers are now asking not why should I move to the cloud — but how should I move to the cloud, and how a hybrid model is what customers want today.

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Cloud Wars caught up with Qualtrics CEO Ryan Smith during SAP’s big Sapphire 2019 event in Orlando. About 6 months after agreeing to an acquisition by SAP and about 3 months after the deal was completed, the Qualtrics co-founder and Chief Executive had some compelling insights and stories to share.

We discussed how SAP’s global presence is helping Qualtrics scale at a pace that would have otherwise been impossible. Ryan shared his unique expertise and insight into why experience management is the solution that businesses need today and will need even more tomorrow. And I got a look at how Ryan sees Qualtrics fitting into and strengthening the SAP cloud. Watch to get a look behind the curtain of a deal that has sparked transformation and innovation at one of the world’s top enterprise tech vendors.

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In this episode of Cloud Wars Top 10 Executive Insights, Will Grannis and I discuss how Google Cloud is helping drive innovation and growth for businesses and breakthrough experiences for customers – and, how to unlock the transformative power of the cloud with data analytics and machine learning. We also explore how the cloud can enable data-driven business models that would never have been feasible before.

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In this episode of "Cloud Wars Top 10 Executive Insights," Larry Socher and I discuss what Accenture's learned in 20,000 tech projects with clients, and how he manages to remain a trusted partner to hyperscalers AWS, Azure, and Google Cloud -- as well as to all the major SaaS vendors.

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