Coach EM Turbo Tip — Action vs Outcome (Environment Matters)

Tip:
Interesting language realisation from my last workshop.

As always, I ask people to share:
1️⃣ one insight
2️⃣ one action
3️⃣ one word for how they’re feeling

Let’s break it down.

Insight:
Different for everyone.
A quote. A comment. A moment. A practice that landed.
That’s awareness.

Action:
One leader said his action was “team engagement.”
Here’s the coaching moment:
👉 That’s not an action. That’s an outcome.

Engagement is the result of action — not the action itself.
This is a huge piece of the puzzle and one of the three pillars of the Coaching Leadership Academy: Environment.

Ask yourself:
What environment do I want to create?
Then define 3 tangible, practical, observable behaviours that bring it to life.

Inspired by Eryc Eyl and his book Stop Making Workplaces Engaging — Start making them more human.

And finally, why do I ask for one word about how they feel?
Because there’s motion in emotion.
When people feel moved… they move.

Be open.
Stay curious.
Perform with pressure.

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