CodeCast | Medical Billing and Coding Insights

The 2022 Official Coding and Reporting Guidelines, including the fiscal year 2022 ICD-10-CM codes, were released last week by the Centers for Disease Control and Prevention (CDC).

Terry gives you a look into these new, highly anticipated rules which are effective October 1st – which also include post-COVID-19 condition directions.

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Since most people initially dial in to make an appointment, the first impression of your medical practice isn’t through the front door: it’s your voice on the phone.

If you come across on the phone as hurried or annoyed, that’s how people might think the practice is.

In this episode, Terry discusses phone etiquette tactics to help your practice come across as helpful, caring, friendly, and efficient to improve medical practice patient satisfaction. It’s time to take inventory as patients are returning to in-person visits.

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As physicians are taking summer vacations and time is freeing up for billing departments, it’s as important as ever to remain sharp.

For example, do you know how much outstanding accounts receivable you have in your 0-30 day, 30-60 day, 60-90 day, 90-120 day and 120-plus day categories?

Knowing the answer to this question will allow you to spot problems: quickly!

Working your A/R should be a daily function and if let to age-out, your business’ cash flow could lessen to the detriment of your practice viability.

Terry discusses how to attack your A/R and what you should be looking for daily to make sure your cash flow is on the right track.

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On the latest episode of the CodeCast podcast, Terry Fletcher goes over the top ten ICD-10-CM errors and how to make sure you are careful not to make them.

Terry also looks past code book guidelines to focus on updates – to realize that ICD-10-CM codes are “money codes”. You cannot get paid without accurate coding.

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Telehealth has served as a lifeline for many during the pandemic, ramping up from a minority share of office visits to a majority, at least for a while.

Still, Telehealth cannot replace hands-on care for some conditions. For those not equipped with speedy broadband internet service or smart devices, it can be difficult or impossible to use.

As things head toward a new normal, lawmakers and insurers (including Medicare) are debating how to proceed. The biggest question being whether to continue reimbursing providers at the same payment rate, as for in-person coverage once the COVID PHE ends.

In this episode, Terry discusses what patients have been asking for when physicians query them on what they would like to see the future of telehealth look like as it relates to their needs and how to get the most from a telehealth visit.

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On the latest CodeCast, Terry Fletcher references some trusted legal blogs and resources for SMRC Audits and the PHE State level June expirations. if you are not on top of these topics, each could affect your practice and provider liability.

Also, some coding questions and answers pertain to the cardiology interventional specialty, and making sure you know your payer before you code a report.

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Terry Fletcher returns with reasons to implement and update your IT to have true Interoperability for patient-centric care: Cloud access, IT upgrades, ease of Prior Authorizations, and new CURES Act patient access will all be part of being prepared.

Terry also discusses the COVID pandemic and the homeless population. Where is the data? SDoH must be implemented.

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Are you ready to continue offering Telehealth once the PHE ends? Have you assessed your policies and procedures to make sure you are using “Best Practices” standards?

The PHE will end and telehealth will be expanded: that is not a question.

What is your office prepared to offer once some of the regulations roll back and some are allowed to be permanent? Do you have a HIPAA-protected platform once smartphone devices are no longer allowed?

These questions and more are answered in this episode of the CodeCast podcast. Tune in for your road to Telehealth Best Practices.

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* TuneIn – https://tunein.com/radio/CodeCast–Medical-Billing-p1056702/

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Terry Fletcher returns with her Top 10 Tuesday coding, billing and reimbursement questions for the month.

There is a lot to cover from EM Errata clarifications, HIPAA violations on patient email, and orthopedic dislocation coding.

Tune in for a mixed bag of answers to the top coding questions for the month of May.

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You can subscribe to our podcasts via:

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If you’d like to become a sponsor of the CodeCast podcast please contact us directly for pricing: https://www.terryfletcher.net/contact/

States are reopening sooner than the federal PHE is ending. If your healthcare organization has taken advantage of Federal 1135 blanket waivers during the National Public Health Emergency (PHE), be sure to review those waivers as you prepare for a survey (accreditation) to check if any were inconsistent with requirements under your state emergency or pandemic plan.

The 1135 blanket waivers apply to requirements for Federal programs. However, some of the waivers could be superseded by requirements set by state or local authorities (having jurisdiction) – if that is stated in a particular waiver and is included in your state’s emergency or pandemic plan.

Terry discusses the above topics plus outsourcing of your RCM. Is it a good time to do it? And if so how?

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You can subscribe to our podcasts via:

* Apple Podcasts – https://podcasts.apple.com/us/podcast/codecast-medical-billing-coding-insights/id1305926627

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* TuneIn – https://tunein.com/radio/CodeCast–Medical-Billing-p1056702/

* YouTube – https://www.youtube.com/channel/UCoNm5vs6PFMIEDa5Undidlg

* Amazon Podcasts – https://music.amazon.com/podcasts/c9d8dc99-fced-45a2-82b4-0efdf144c897/CodeCast-Medical-Billing-and-Coding-Insights

* iHeart Radio – https://www.iheart.com/podcast/256-codecast-medical-billing-a-31135434/

If you’d like to become a sponsor of the CodeCast podcast please contact us directly for pricing: https://www.terryfletcher.net/contact/