Fraud is on the rise — bad news for banks and customers alike.

In today’s digital world, criminals have more tools at their disposal than ever before. And financial institutions, government and consumers all have a part in defeating them.

In this episode, Rakesh Mirajkar, Head of Consumer Bank Fraud and AML and Managing Vice President at Capital One joins the show to examine the multi-pronged approach that countering bank fraud requires and how individual organizations can play their part.

We discuss:

• The resurgence of fraud post-pandemic and the impact of digital activity
• New fraud scams
• Why consumer engagement and education plays a critical role in mitigating fraud risk
• The future of fraud-risk controls