“We have to be extremely focused on what the customers’ needs are, and I think that’s the only way we’re going to get back up to pre COVID-19 ridership levels.”

As COVID-19 affects public transit dramatically, we’re proud to present a special edition of Transit Unplugged led by transit evangelist and Trapeze VP Paul Comfort. In today's episode, we discuss how transit agencies are partnering with charitable organizations to help their local communities. We then hear from Erinn Pinkerton, CEO of B.C. Transit, about how she believes public transit will change in the coming months. Plus, listen to a reading from the bestselling new book, “The Future of Public Transportation.”

To keep informed on COVID-19, please visit the World Health Organization, Government of Canada, or Centers for Disease Control and Prevention.

Remember to check out transitunplugged.com to learn from top transit professionals and stay up to date to catch all the latest episodes.