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Analysts worldwide have been humbled by how 2020 looked at their predictions for the year and blew them apart. Even so, long term trends - driven by data - are still with us. Deloitte Digital's Paul do Forno helps ecommerce brands master digital transformation by digging into the data. In this podcast, recorded prior to the COVID-19 outbreak, Paul says any good plan has to start with the human experience.
That last click you make for your online purchase triggers a finely choreographed production to get your purchase to your doorstep. Jonathan Briggs of Quiet Logistics shares the latest on how his team is working with ecommerce brands to make fulfillment the best part of your purchasing experience, and how it's about to get even better.
Never before as your company's direct to consumer (D2C) channel been more important for building brand awareness and loyalty. Join Elastic Path's Linda Bustos, Micron Technology's Rahul Sandil and D2C advisor, and consultant Jeremiah Andrick to learn how to put customers at the center of your ecommerce strategy for a superior online shopping experience and drive success for your D2C channel.