Commerce Tea

Commerce Tea

By Rhian Beutler, Kelly VaughnBusinessEntrepreneurshipNewsTechnologyBusiness News
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Commerce Tea episodes

  • Ep.45 – A lesson on auditing your store

    So you've installed a new theme on your store and you noticed it still doesn't quite have everything you need. That's where Design Packs comes in! This week we're talking to our good friend and Shopify OG Anne Thomas. We'll dig into Design Packs, auditing your store's theme, and maybe ASMR.

    38 min
  • Ep.44 – Tracking your inventory: A shallow dive

    Have you ever woken up and said, "I want to think about inventory today!"? No? Yes? It's okay if you don't want to tell us. We're going to talk about inventory anyway. This week on the podcast we're doing a shallow dive into inventory management.

    46 min
  • Ep.43 – Demystifying omnichannel: selling everywhere

    Today we are talking with Kristen LaFrance, host of Shopify's Resilient Retail podcast. Kristen is our resident expert in all things omnichannel, DTC trends, and, of course, retail.

    Going omnichannel can feel overwhelming, so we're excited to have Kristen distill it for us and help you take your business into new channels.

    Let's dig in!

    50 min
  • Ep.42 – A brief introduction to dropshipping
    One of the easiest entries into e-commerce is dropshipping. Believe it or not, dropshipping is more than just selling products shipped from other countries - it can be a lucrative part of your business. This week we're discussing everything you need to know about dropshipping - where to source your products, how to promote them, and common pitfalls we see from merchants who are who are dropshipping products.
    38 min
  • Ep.41 – Going International on Shopify

    Often times a merchant starts selling regionally or nationally, which helps with supply chain operations and overall early business success. However, when you have reached national success - what’s next? Internationalization.

    This week, we are unearthing a recording we did at the beginning of the pandemic, and are joined by a good friend of ours to talk shop.

    37 min
  • Ep.40 – You know what really grinds my gears?
    It's been a long year. And by a long year, I mean we're officially one year in since the World Health Organization declared Covid-19 a pandemic. How does this relate to this week's episode? Well, we're tired. So this week we're going to tell you what really grinds our gears in the world of e-commerce. I promise it'll be fun.
    47 min
  • Ep.39 – Talking Shop

    So you've started your brand, and you've gotten your first few customers. That in itself is a milestone, but where do you go from there?

    This week on the podcast we're joined by Chase Clymer of Electric Eye and host of the podcast Honest Ecommerce.

    We'll cover his Brand Scaling Framework and how to optimize your Facebook ads to maximize your return on ad spend.

    37 min
  • Ep.38 – How to create delightful customer experiences: after the sale
    Two weeks ago we started a mini-series on creating delightful customer experiences. We decided to turn this three-part series into a two-part series because your time is important and we want to help you optimize your store in the least amount of time possible. For the finale of this mini-series, we're discussing how to create customer experiences that delight your customers after the sale.
    49 min
  • Ep.37 – TikTok, Commerce, and Coffee.

    This week on commerce tea we're taking a break from talking tea and are joined by Nick Cho, who you may know as Your Korean Dad from TikTok.

    Before becoming the most wholesome TikToker on the planet, Nick was better known for the coffee shop he co-founded- Wrecking Ball Coffee. Today we are going to be talking about those two worlds and how they intersect.

    That's right. TikTok, commerce, and of course- coffee.

    0 min
  • Ep.36 – How to create delightful customer experiences: Before the sale

    Customer experience is one of the true differentiators in a person's online shopping experience. With more people shopping online than ever before, it's important that you, the merchant, pay attention to every step of the customer journey, providing multiple opportunities to delight your customers.

    This week on the podcast we're starting a three-part series on the many opportunities to delight your customers in three phases: before the sale, after the sale but before delivery, and after delivery. This week's episode covers everything you need to optimize before the sale.

    39 min

About Commerce Tea

From the publisher's feed

Commerce is changing faster than ever before. That’s why we started Commerce Tea, a podcast to help you keep up with what’s happening in the industry. We’re your hosts, Kelly Vaughn, CEO and founder of Shopify Plus agency The Taproom, and Rhian Beutler, COO, and co-founder of the Shopify app company venntov.