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Communicate With Empathy
This week, Colin talks about the importance of understanding int he workplace, and how we can better communicate with empathy to help us to build better relationships.
KEY TAKEAWAYS
- When we engage in a conversation, we must remember that it is a two-way street. Remember that the person may have things they wish to talk about, or points to get across.
- Communication ids also the art of making the other person feel as though they are being heard and understood.
BEST MOMENTS
'It's important to think of the person you're trying to communicate with'
'The most important message is the one that's coming back - the inbound message'
VALUABLE RESOURCES
The Interesting Health & Safety Podcast - https://podcasts.apple.com/vn/podcast/the-interesting-health-safety-podcast/id1467771449
ABOUT THE HOST
Colin Nottage
‘Making health and safety as important as everything else we do.’
This is the belief that Colin is passionate about and through his consultancy Influential Management Group (IMG) is able to spread into industry. Colin works at a strategic level with company owners and board members. He helps business leaders establish and achieve their health and safety ambitions.
He has developed a number of leading competency improvement programmes that are delivered across industry and his strengths are his ability to take a practical approach to problem-solving and being able to liaise at all levels within an organisation.
Colin also runs a company that vets contractors online and a network that develops and support H&S consultancies to become better businesses.
Colin chairs the Construction Dust Partnership, an industry collaboration directly involving many organisations, including the Health and Safety Executive.
He is a Post Graduate Tutor at Strathclyde University and a highly sought-after health and safety speaker and trainer. He has a Post Graduate Certificate in Safety and Risk management, an engineering degree and is a Chartered Member of the Institution of Occupational Safety and Health (IOSH).
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By Colin Nottage
5
22 ratings
This week, Colin talks about the importance of understanding int he workplace, and how we can better communicate with empathy to help us to build better relationships.
KEY TAKEAWAYS
- When we engage in a conversation, we must remember that it is a two-way street. Remember that the person may have things they wish to talk about, or points to get across.
- Communication ids also the art of making the other person feel as though they are being heard and understood.
BEST MOMENTS
'It's important to think of the person you're trying to communicate with'
'The most important message is the one that's coming back - the inbound message'
VALUABLE RESOURCES
The Interesting Health & Safety Podcast - https://podcasts.apple.com/vn/podcast/the-interesting-health-safety-podcast/id1467771449
ABOUT THE HOST
Colin Nottage
‘Making health and safety as important as everything else we do.’
This is the belief that Colin is passionate about and through his consultancy Influential Management Group (IMG) is able to spread into industry. Colin works at a strategic level with company owners and board members. He helps business leaders establish and achieve their health and safety ambitions.
He has developed a number of leading competency improvement programmes that are delivered across industry and his strengths are his ability to take a practical approach to problem-solving and being able to liaise at all levels within an organisation.
Colin also runs a company that vets contractors online and a network that develops and support H&S consultancies to become better businesses.
Colin chairs the Construction Dust Partnership, an industry collaboration directly involving many organisations, including the Health and Safety Executive.
He is a Post Graduate Tutor at Strathclyde University and a highly sought-after health and safety speaker and trainer. He has a Post Graduate Certificate in Safety and Risk management, an engineering degree and is a Chartered Member of the Institution of Occupational Safety and Health (IOSH).