A HOP Podcast (With No Name)

A HOP Podcast (With No Name) episodes:

• 05.22.2024

  Episode 31 - Something you can try tomorrow to "do HOP"

  Andrea shares how she started putting HOP intro action while in an individual contributor role.

  
• 05.08.2024

  Episode 30 - What to do with the "inexperienced workforce"

  The new generations of workers is not going anywhere, so we revisit the topic of episode 23 (based on listener questions) and add more to the discussion.

  
• 04.24.2024

  Episode 29 - What to do when your big ticket solution from Operational Learning gets shot down

  We discuss a recent question we were asked around how to move forward after the biggest (and likely most expensive) solution from your operational learning session is axed by Leadership.

  
• 04.10.2024

  Episode 28 - HOP outside of work

  Andrea shares a difficult situation she is navigating and how what she has learned from HOP influences her life outside of work.

  
• 03.27.2024

  Episode 27 - "HOP is adding too much extra work" / A case for HOP

  We discuss the common push back that the internal requirements following any Operational Learning can feel like a burden, but there are ways we can push on those constraints. Also - Matt was able to use a very confusing (but...

  
• 03.13.2024

  Episode 26 - "I like HOP, but our recent incident was too severe and we need to return to basics" / A case for HOP

  We start with a story around a rule of unknown origins. From there, we explore why after major incidents even "HOP" leaders want to go back to their prior ways.

  
• 02.28.2024

  Episode 25 - "We pay people to follow the rules" / A case for HOP

  We discuss the common objection around "rules" and the role they play in keeping people safe. As you might expect, it leads us back to the conversation around people problems vs. system problems.

  
• 02.14.2024

  Episode 24 - "But I fundamentally believe all accidents are preventable" / A case for HOP

  Andy and (a sick) Matt discuss one of the most common places of tension when someone talks about HOP. What does it mean when we say "not all accidents are preventable"?

  
• 01.31.2024

  Episode 23 - "Our workforce is too inexperienced and they keep making mistakes" / A case for HOP

  The workforce is getting younger and coming in with less experience. We discuss why it is so crucial to learn from the new workforce about their reality.

  
• 01.17.2024

  Episode 22 - " But at the end of the day I still have to answer to regulators and our legal team" / A case for HOP

  We tackle the next audience question centered around how HOP may run into conflict with both regulating bodies and internal legal teams.

  
• 01.03.2024

  Episode 21 - "If my injury rate won't improve then why should I bother?" / A case for HOP

  We answer a listener's question around injury rates and the adoption of HOP.

  
• 12.20.2023

  Episode 20 - "We don't have the time to make this change" / A business case for HOP

  We tackle a listen asked question on how to handle the pushback from leadership that the organization does not have "the time or the resources to make this change" by making a business case for HOP.

  
• 12.06.2023

  Episode 19 - How can an organization adopt HOP?

  After wrapping up homework with our invented mitigation defense, we move on to share how we see HOP adopted by organizations. We'll spend time on what's worked well for some places and what challenges we hear most often.

  
• 11.22.2023

  Episode 18 - Performance Modes and Mitigation Defenses

  Andy starts with a story around how we respond to an incident without considering what performance mode(s) the people executing the task are in. From there, we discuss why we should shift our energy and resources into adding mitigation defenses...

  
• 11.08.2023

  Episode 17 - Performance Modes

  Let's talk about Performance Modes. What are they and how do they fit into our view of work?

  
• 10.25.2023

  Episode 16 - Operational Learning (part 6)

  We wrap up the operational learning mini-series by going over what happens after you define the problem statements.

  
• 10.11.2023

  Episode 15 - Operational Learning (part 5)

  We define the problems from episode 14's operational learning session and discuss what goes into properly crafting problem statements.

  
• 09.27.2023

  Episode 14 - Operational Learning (part 4)

  We talk through how we create the conditions for candor while we're working with different organizations. From there, Andy practices some operational learning on what it's like for Matt to book their travel.

  
• 09.13.2023

  Episode 13 - Operational Learning (part 3)

  We cover how the homework from last episode (being teachable) works with a 3.5 year old. Then it's all about creating the conditions for candor and psych safety.

  
• 08.30.2023

  Episode 12 - Operational Learning (part 2)

  We start by discussing the complexity of... you guessed it - baseball. From there, we start breaking down operational learning through the idea of "being teachable".

  
• 08.16.2023

  Episode 11 - Operational Learning (part 1)

  It's time for another mini-series, and this time we're looking at all things operational learning. We start the series by discussing one area that makes operational learning so crucial - complexity science.

  
• 08.02.2023

  Episode 10 - Agency and Empowerment

  Story Time! Andrea shares a story about giving agency to a group of workers and the changes that followed.

  
• 07.19.2023

  Episode 9 - Accountability (part 3)

  We wrap up the 3 part Accountability series by covering counterfactuals and how they impact our view of people or system problems, the role of a culpability matrix, and how to create a high accountability environment.

  
• 07.05.2023

  Episode 8 - Accountability (part 2)

  We answer the question "when should we use HR disciplinary action/punishment?" with some stories and examples. From there, we look at how counterfactuals impact our post-event learning.

  
• 06.21.2023

  Episode 7 - Accountability (part 1)

  So it begins! Part 1 of the multi-part Accountability discussion. We dive into Accountability and what it means to "hold someone accountable".

  
• 06.07.2023

  Episode 6 - Taylorism (part 2)

  Let's wrap up Taylorism (for now) with some practical examples and ways you can identify it in the workplace. Then it's on to Accountability.

  
• 05.24.2023

  Episode 1 - Fundamental Attribution Error

  So it begins... We'll discuss what we're doing with this podcast and where fundamental attribution error shows up in our lives. Also, homework?

  
• 05.24.2023

  Episode 2 - Risk Normalization

  We discuss real examples of fundamental attribution error inside and outside of the workplace. Then it's on to risk normalization - is it something we can change?

  
• 05.24.2023

  Episode 3 - Safety Controls

  Matt discusses his (ex?) fear of flying and we drill deeper into the idea of risk normalization. From there, it's on to safety "controls" and the human condition. Do they always play nice?

  
• 05.24.2023

  Episode 4 - Parent / Adult / Child Ego States

  We discuss safety controls we defeat (or totally ignore) because they lack operational fidelity. Next it's onto audits / observations and the parent-child dynamic that is frequently present in our lives.

  
• 05.24.2023

  Episode 5 - Taylorism (part 1)

  We'll go over some examples of where the parent-child dynamic happened in our week - from there it's all about Taylorism.

  
• 05.10.2023

  Welcome to A Hop Podcast (With No Name)

  Today you will hear about our all new podcast and what it's all about.