Are you considering hiring a community manager?
Shana shares her insights on how to find a rockstar and provide the support they need to succeed. In this podcast interview with Paula Maidens, an expert in hiring and leadership, you'll learn valuable tips for building a thriving online community.
Key Takeaways:
Intro (00:00)
Based on Shana’s experience, is it really possible for someone else to manage your community? (03:11)
Best practice as a community manager (07:01)
When hiring a community manager, what should you look for? (09:32)
If you're trying to screen someone, what should you look for and how can you stay calm knowing they're doing the right thing? (14:18)
What is a voice guide according to Shana? (21:52)
Is there anything else the leader should not do to empower the community manager to succeed? (23:29)
What other advice does Shana have for those looking to hire and train community managers? (27:50)
Episode wrap-up (29:11)
Additional Resources:
Paula’s website: https://www.paulamaidens.com/
Paula’s social media accounts:
Instagram: https://www.instagram.com/paulamaidensconsulting/
LinkedIn: https://www.linkedin.com/in/paulamaidens/
Listen & subscribe to the Big Dreams Great Teams™ podcast: https://podcasts.apple.com/au/podcast/big-dreams-great-teams/id1592202886
Grab My Top Interview Questions https://paulamaidens.com/top-interview-questions/
Know WHO to hire by learning your Leadership Style. Take the Leadership Quiz!
https://paulamaidens.com/quiz/
5 ways to supercharge your team to get your timeback and live the life of your dream: https://paulamaidens.com/supercharge/
The “must have” guide for interviewing like a PRO so you always make epic hiring decisions: https://paulamaidens.com/top-interview-questions/
Learn how to work with Shana: https://www.shanalynn.com/
FREE Guide for Community Manager Best Practices: https://shanalynn.com/bestpractices
FREE 7-minute Community Training: https://connect.communitycultivated.com/training
FREE Community Creators Hub: https://connect.communitycultivated.com/hub
Become An In-Demand Community Manager: https://www.shanalynn.com/ocm
Learn more about Shana’s Community Training Program: https://www.shanalynn.com/cultivate
Connect with Shana: https://www.instagram.com/shanaspeaks
Community Creators is a podcast for online entrepreneurs looking to learn more about creating thriving communities and empowering their community teams.
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