One of the reasons that companies get acquired is because of the community they have. When a company with a strong community is acquired, what should the new company do with their community team?

Last month, a man used Facebook’s live video feature to confess to a murder, shortly after videos were uploaded that showed him announcing his intent and committing the act.

SANE Australia is a charity that helps Australians affected by mental illness. Their popular online community, SANE Forums, serves as one of their primary initiatives.

I define community in two ways: 1. Community on a specific platform, like a Facebook group or a forum. 2. Community that connects around a topic, interest or pursuit in a decentralized way, across multiple platforms.

When you think “improv,” you might picture a group of comedians at a local club, riffing on audience suggestions. But the skills of improvisation are skills that aide successful community professionals.

Gaming is a vertical that has a massive footprint in the online community space. Gamers took to online communities really early, and have been using online tools to connect for as long as pretty much anyone else.

Jessamyn West is a member of mlkshk, an online community that's closing. She's part of a community-led effort to build the next place where this group of people will get together.

The reason that people come to your community impacts how you manage that community. It is one of the factors that guides the choices you make and the strategies and processes that you deploy.

With a career in online community spanning more than 25 years, including 20+ leading influential online community The WELL and 13 as director of communities for Salon, Gail Ann Williams is a pioneer of our industry.

Online communities have the potential to create amazing, awe-inspiring moments. But they can sometimes get lost in a sea of cynicism and the day-to-day work of community management.