IMDb will soon close and erase their 18 year old message boards. Media coverage of this announcement has generally followed a similar theme: Trolls forced them to close. Blame the trolls. They were unstoppable.

As employee #9 at Kickstarter, Cindy Au was the company's second community hire. She rose to lead a team of 30, bringing community all the way to the executive meetings as Kickstarter's VP of community.

32% of American adults have “a great deal” or “a fair amount” of trust in the mass media, according to Gallup poll released in September. Gallup has been asking this question since 1972, and this was the lowest figure they have recorded.

This episode is being released on Community Manager Appreciation Day 2017. We're talking about the past, present and future of CMAD, with its creator, digital veteran Jeremiah Owyang of Crowd Companies.

Recently, we discussed the career ceiling in community management. We’re extending that conversation on this episode, talking about the community manager job hunt with an experienced professional looking for work.

Real name policies aren't new. Online communities, social networks and comment sections have attempted to require real names before and many still do. One of them is the CBC, Canada's 80 year old national radio and public broadcaster.

There are probably more senior community jobs than ever before. But many experienced community pros struggle to advance while remaining in the profession, because many organizations fail to prioritize community.

Associations are a natural segment of the online community space, because one of the primary objectives of associations has always been connecting likeminded professionals and sharing resources.

As community professionals, we get a zone when it comes to handling problems. We're so used to fixing issues, that we can forget about outside resources that may be better suited for dealing with an issue than we are. Law enforcement is one of these.

Many online communities are ad-supported. Without that revenue, they may have to reduce their operations or cease to exist at all. Ad blocking is a serious threat, but what's the best way respond to it?