Community Therapy Podcast

The Restorative Care Pathway (RCP) is one of the most exciting opportunities within Australia's new Support at Home program—but what is it, and how can it help older Australians maintain their independence?

In this episode, Scott Lynch and Jacinta Cunningham explore how the Restorative Care Pathway works, who it's designed for, and why the move from an 8-week to a 16-week program is a significant step forward for achieving meaningful clinical outcomes. They also discuss person-centred goal setting, the role of allied health, and how restorative care can help older Australians regain confidence, improve function, and continue living well at home.

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The integrated assessment tool (IAT) has raised many questions among providers and clients alike. Why is this shift happening now, and what does it mean for the future of support at home?

Navigating these changes may feel daunting, but focusing on quality improvements can make a huge difference.

In this episode, we'll unpack the key insights shared by Scott Lynch, founding director of Community Therapy, during his recent discussion with Jacinta Cunningham on the Community Therapy podcast.

Key Takeaways for Providers and Clients

• Transparency is Key: Understanding how the integrated assessment tool works will empower clients and providers alike.
• Honest Communication: Clients should present their true needs during assessments to ensure adequate support.
• Adaptation to New Processes: Providers must navigate new claiming rules while maintaining a focus on quality service delivery.

Links

Support at Home Program Details
Community Therapy Website
Community Therapy YouTube
Community Therapy Facebook
Community Therapy LinkedIn
Community Therapy Instagram
Scott's LinkedIn

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In our latest podcast episode, Scott and Erin discuss how inclusive practice isn't about having all the right answers — it's about listening.

As healthcare professionals, one of the most powerful tools we have is the ability to create space for people to tell their story.

By approaching care with curiosity instead of assumptions, and by focusing on what matters most to the individual, we can help people feel seen, heard, and supported.

Whether supporting someone from the LGBTQIA+ community, a First Nations background, a culturally diverse community, someone living with mental health challenges or anyone with a unique lived experience, the foundations of great care remain the same:

✨ Listen without assumptions.
✨ Lead with curiosity, not judgment.
✨ Create a safe space for people to share their story.
✨ Focus on their goals, values, and experiences.

Because at the heart of person-centred care is simply seeing the person in front of you.

Key Takeaways
Creating an inclusive healthcare environment is an ongoing journey that requires commitment, awareness, and education. As we celebrate Pride Month, let’s focus on:
- Using inclusive language and practices that respect individual identities.
- Building our toolkit for sensitive practice and encouraging open communication.
- Seeking continuous feedback to improve our approaches and ensure they meet the needs of our diverse patient population.

By committing to these practices, we can create a supportive environment for all patients and honor the spirit of Pride Month every day of the year.

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 In this episode, Scott Lynch (Community Therapy's Founder and Managing Director) and Jacinta Cunningham (AHPRA registered Occupational Therapist, and Learning & Development Lead at Community Therapy) discuss the recent reforms in Australia's aged care funding, focusing on the Support at Home and Home Modifications schemes. They explore challenges, opportunities, and future directions for allied health professionals and care partners navigating this complex landscape. 

 The Support at Home program represents a significant shift in aged care funding, especially with the introduction of the AT and home modifications budget. Unlike previous systems that required older adults to save toward equipment or modifications, this new scheme provides a dedicated budget, streamlining access to essential supports. 

Timestamps

00:00 Introduction to Support at Home and AT Home Mods Budget
01:33 Challenges and Improvements in the AT Home Mods Scheme
06:10 Navigating Early Days of Aged Care Reform
11:17 Concerns Over Capped Prices for Modifications
16:32 The Role of Advocacy in Aged Care
19:35 Understanding the Restorative Care Pathway
26:25 Streamlining Aged Care Services
28:01 Implications of Mandatory Price Caps
34:06 Survival Advice for Aged Care Managers

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Welcome to the Aged Care & NDIS Update!

This edition covers:

• NDIS – are NDIS reports actually being read?
• Aged Care Act – updates have been released by the Department
• Aged Care Worker Screening – proposed changes

For more details, check out our LinkedIn newsletter.

Want to know more about Community Therapy?

• Allied Health 👉 We provide allied health services on the Central Coast and Hunter of NSW across the Aged Care, NDIA and Hospital at Home sectors - Make a referral
• Manual Handling 👉 We are experts in manual handling training and have industry leading online modules - Learn more

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Welcome to the Aged Care & NDIS Update! In this episode, Scott Lynch dives into the latest in Aged Care and NDIS, including:

• Wage increases for aged care workers.
• Extra funding for CHSP meal providers.
• Ongoing efforts to combat NDIS fraud.
• Updates to the NDIS Board and Advisory Council.

Stay up to date with the key news and insights impacting the sector. For more details, check out our LinkedIn newsletter and learn how our manual handling training courses can support your organisation.

LinkedIn Newsletter - https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7164123058020999168

Online Manual Handling Training - https://www.communitytherapy.com.au/courses/manual-handling-training/

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In this episode of the Community Therapy Podcast, Scott Lynch discusses recent developments in the NDIS and Aged Care sectors, focusing on NDIS pricing reforms led by IHACPA and the ACCC's warnings regarding misleading advertising practices. The episode aims to provide listeners with concise updates on industry news and highlights the importance of pricing parity and ethical advertising in supporting participants effectively.

Takeaways

• NDIS pricing is currently managed by the NDIA.
• IHACPA is tasked with exploring future NDIS pricing reforms.
• Pricing harmonization is crucial for workforce stability.
• Misleading advertising can harm NDIS participants.
• ACCC is actively investigating problematic advertising practices.
• Community Therapy offers valuable online training courses - learn more here

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Welcome to the first LIVE in-person episode of the Community Therapy Podcast! In this episode we have somewhat of a role-reversal. Scott Lynch (Founder and Managing Director) is interviewed by Harry Keating, who works in the communications and marketing team at Community Therapy.

Together they discuss Scott’s career as a Physiotherapist and explore how Community Therapy came to be. Scott shares some of his key learnings as the business evolved, and how those learnings apply to our personal lives.

We hope you find this chat valuable and entertaining!

Timestamps
(0:00) Intro
(1:16) University Days and Getting Into Physiotherapy
(6:03) Scott's Early Career as a Physio and Working With Older Adults
(9:20) The Inspiration for Starting Community Therapy
(16:40) Evolving and Building a Multidisciplinary Team
(19:52) Scott’s Most Valuable Lessons. Personal Development, Meditation and Wellbeing
(26:37) Stress Management in Healthcare
(32:07) Narrative Based Medicine and Motivational Interviewing
(36:52) The Future of Community Therapy and Healthcare

Links
Community Therapy Website
Community Therapy Facebook
Community Therapy Instagram
Community Therapy LinkedIn
Community Therapy YouTube
Scott's LinkedIn
Harry's LinkedIn

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In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Tim Stewart (CEO & Medical Director of HEAL Urgent Care).

HEAL is a walk-in urgent care clinic for non-life-threatening injuries and illnesses, with the goal of providing excellent care for patients while easing the burden on public emergency departments. Scott and Tim discuss how HEAL Urgent Care was built from the ground up - from ideation to the first week of operation.

We hope you find this insightful and inspiring!

Resources
HEAL Urgent Care Website
HEAL Urgent Care Facebook
HEAL Urgent Care Instagram
HEAL Urgent Care LinkedIn
Tim's LinkedIn

Community Therapy Website
Community Therapy YouTube
Community Therapy Facebook
Community Therapy LinkedIn
Scott's LinkedIn

Takeaways

• HEAL aims to bridge the gap between general practice and the hospital, providing an alternative for patients who don't need hospital-level care.
• Prioritising an excellent consumer experience leads to better health and business outcomes.
• The clinic offers a comprehensive range of services, including X-rays, pathology, wound repair, fracture management, and more.

Timestamps
(0:00) Intro and Tim’s Background
(4:15) The Journey of Setting Up HEAL Urgent Care
(14:46) Importance of Innovation and Consumer Experience
(24:58) The Scope of Care at HEAL
(35:14) Medicare Urgent Care Clinics and HEAL’s Relationship With The Public Sector
(41:33) Challenges and Opportunities for HEAL
(49:52) Final Thoughts and The Future

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In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Lorraine Poulos (Managing Director of Lorraine Poulos and Associates).

Together they discuss all things in-home aged care reform. It’s a sector undergoing constant change and review, and many providers feel overwhelmed and uncertain of what the future may look like.

In this episode, Scott and Lorraine discuss the reform pathways and explore strategies providers can utilise to best navigate the opportunities and risks that are likely to arise as the sector evolves.

We hope you find this conversation useful and informative!

Resources
LPA & Associates Website
Lorraine’s LinkedIn

Community Therapy Website
YouTube
Facebook
LinkedIn
Scott's LinkedIn

Takeaways

• The in-home aged care sector is undergoing constant change and reform, which presents challenges for providers.
• Seeking help and support from experts can provide valuable guidance and insights for navigating the complexities of the aged care landscape.
• Despite the challenges, opportunities for innovation and in the sector will arise as reforms are implemented.

Timestamps
(0:00) Introduction
(1:10) Summary of In-Home Aged Care Reform
(5:21) The Challenge of Uncertainty for Providers
(11:48) Opportunities and Risks for Providers
(18:44) Importance of Care Management
(24:58) How Funding Models are Evolving
(37:15) Getting Answers and Future Readiness
(42:02) Stages of Choice, Resilience and Seeking Help

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