Dean Williamson, NDT Coordinator at Wabtec UK, details how advancements in technology can lead to quicker turnarounds at high standards when it comes to non-destructive testing through ultrasound and eddy current techniques.

Christopher Ali shares his views on to-do lists, calendars, and daily building walkarounds as he explains how to "put your ego aside" when it comes to sustainably-led decision-making in his role as Facilities Manager at Greenpeace UK.

Adam Neale, UK Field Engineering Director at BT, explains the challenges of presenting data-led actions to naysayers, gives tips on how best to manage a large team of engineers, and highlights the welcome advancements in tech from phone calls, PDAs, and spreadsheets to Service Management Software.

Edward Taylor-Robinson, Head of Estates for National Museums Liverpool, shares his experience of ensuring compliance and health and safety for 21 heritage buildings that support over 4 million collections as well as the detailed processes involved when hosting exhibitions.

Managing Director of Maintain Reliability, Will Ocean, opens up about the importance of understanding and deploying reliability-centred maintenance activities to meet vital KPIs.

Warren Duffy, Head of Estates at Manchester University NHS Trust, explains the challenges associated with maintaining buildings of varying ages while detailing how playing amateur rugby has helped to build a happy and trustworthy on-site culture.

Alek Zelnins draws on his 12 years of experience as Maintenance Supervisor at Unilever to share his views on achieving the ultimate goal of world-class maintenance and zero breakdowns with a skilled team of mechanics.

James Maile shares his valuable experience and lessons learnt in a maintenance management career that has taken him from Mechanical Engineer at Crown Holdings to Operations Manager at AJS Asset Care.

Carl Hamilton, Field Service Engineering Manager at proAV Limited, shares his expert insight on manoeuvring in a reactive service management sector and gives advice on using AI and IoT to help increase customer returns. As well as opening the lid on the acronym, RTFM.

Reliability and Maintenance Consultant, Roy Cribb, shares valuable tips from his 25 years of experience on the importance of looking after your machines and having the right maintenance management tools in place.