In this episode, Jessica McLin and Melody Davis explore the intricacies of compliance and communication in medical affairs. Jessica shares her journey into entrepreneurship and discusses her work with Versant Learning Solutions. The conversation covers FDA standards, ethical collaboration with sales reps, and the importance of understanding company SOPs. They delve into strategies for navigating compliance gray areas and the role of training, especially in smaller companies. The episode also highlights the significance of professional development through conferences and the importance of leadership in enforcing compliance. Finally, they address key compliance rules and best practices for MSLs, including the Sunshine Act.

(0:00) Introduction of guests Jessica McClint and Melody Davis

(1:15) Guest backgrounds and Jessica's transition to entrepreneurship

(5:24) Overview of Versant Learning Solutions and medical communications

(6:15) Compliance in medical affairs and FDA standards

(8:35) Collaboration with sales reps and ethical considerations

(10:25) Understanding company SOPs and compliance training innovations

(12:58) Navigating gray areas in MSL compliance

(16:06) Communication strategies: Proactive vs reactive

(20:48) Role of compliance training and resources for smaller companies

(24:02) Professional development for MSLs through conferences and education

(27:09) Leadership and compliance enforcement

(31:06) Conducting internal vs. external audits

(31:50) Recording MSL interactions and compliance best practices

(35:55) Key compliance rules for MSLs and Sunshine Act navigation