Technology acts as a compressor. AI is the latest pressure point. This week, we look at compression in software development, marketing and publishing. We then go into the difficult challenge of change management at the Washington Post and The Wall Street Journal.

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Skip to topic:

• 00:53 Mailbag
• 02:41 The Decline of Blockbuster and Rise of Netflix
• 05:14 The Future of Software and AI's Impact
• 10:29 AI in Marketing and Customer Support
• 28:26 Navigating Change in Media Organizations
• 32:05 Digital Transformation in Media
• 35:34 The Decline of Traditional Newspapers
• 38:09 Strategies for Media Reinvention
• 47:36 The Role of Unions in Media
• 49:57 Good Product
• 56:52 Closing Remarks

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