An exploration of some spectacular failures of modern day computer-aided systems, which fail to take into account the real-world http://www.gresham.ac.uk/lectures-and-events/computers-people-and-the-real-world

Almost nobody wants an IT system. What they want is a better way of doing something, whether that is buying and selling shares on the Stock Exchange, flying an airliner or running a hospital. So the system they want will usually involve changes to the way people work, and interactions with physical objects and the environment. Drawing on examples including the new programme for IT in the NHS, this lecture explores what can go wrong when business change is mistakenly viewed as an IT project.

The transcript and downloadable versions of the lecture are available from the Gresham College website: http://www.gresham.ac.uk/lectures-and-events/computers-people-and-the-real-world

Gresham College has been giving free public lectures since 1597. This tradition continues today with all of our five or so public lectures a week being made available for free download from our website. There are currently over 1,900 lectures free to access or download from the website.

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