The COVID-19 pandemic has changed how Canadians live, work and interact . Whether we are working from home or trying to stay in touch with friends and family while complying with stay-at-home orders, digital technology has become an essential tool. The demands on Canada’s communications systems have never been greater.

For Bell Canada, the pandemic spurred a rapid increase in network capacity.  

“It was clear right away that people needed to communicate in a different way to keep the economy going,” says Mirko Bibic, president and CEO of Bell Canada and BCE. “Audio conferencing, video conferencing … we saw huge surges in usage of our network. We had to invest in more capacity, so we leaned in right away.”

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