Connecting the Dots by The Collective

Connecting the Dots by The Collective

By The CollectiveBusiness
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Connecting the Dots by The Collective episodes

  • SelfPowered: Understanding the Inner Shift for High-Achieving Women

    SelfPowered: Understanding the Inner Shift for High-Achieving Women

    📖 Get the book: https://www.amazon.com/SelfPowerment-Inner-Shift-High-Achieving-Success/dp/1636989985

    🌐 Deb's website: https://www.selfpowerment.com/

    🔗 Connect with Deb: https://www.linkedin.com/in/deb-smallwood/

    Most careers look clean from the outside. The promotions, the titles, the wins. But what about the costs? The doubts, the mistakes, the undernourished parts of yourself, your relationships, and your life? This week, Deb Smallwood joins us, a 40-year veteran of technology, strategy, and insurance, and author of SelfPowerment: The Inner Shift For High Achieving Women Who Want More Than Just Success. Drawing on decades of career wisdom and groundbreaking research with over 52 senior women and 10 male executives, Deb unpacks the silent struggles, the self-doubt, and the moment she stopped asking for permission and started owning her power.

    Deb's journey is anything but linear. From joining Liberty Mutual in 1978 and earning 13 promotions in 19 years, to making partner at KPMG in just 18 months, to rebuilding after 9/11, to founding and selling her own advisory firm, Strategy Meets Action, in 2020, she has lived the full arc of what it means to be a high-achieving woman in corporate America. And she's done the work to understand what it really costs.

    Her research will challenge what you think you know. She went in expecting things to be better for women today. What she found was sobering. Discrimination is subtler, the glass ceiling is stickier, and the McKinsey Lean In report says gender parity is still 50 years away. But Deb also found something else: women have more choices than ever, and the real shift starts from within.

    This is an honest, warm, and deeply practical conversation about redefining success, reclaiming your identity, and making bold choices, whether that means staying, leaving, or simply deciding to stop proving yourself and start being yourself.

    In this episode:

    [01:05] Introducing Deb Smallwood, from Liberty Mutual to KPMG partner to thought leader to author

    [06:06] Empowerment vs. SelfPowerment and why the difference matters more than you think

    [08:13] The three-year journey to writing the book, coaches, publishers, and why self-publishing wasn't an option

    [10:13] What "unfiltered" really means, the dips, the pain, and the stories we never put on our resumes

    [11:40] The research and what Deb found after interviewing 52 senior women executives

    [13:36] Why Deb assumed things had gotten easier for women and what the data actually showed

    [15:41] Subtle discrimination, the ambition gap myth, and why women are exhausted not apathetic

    [19:12] What the 10 male executives revealed and what was strikingly absent from their stories

    [21:46] The invisible cycle, self-doubt, overperforming, and why women go inward when men move on

    [25:30] Flipping the script: from "will they choose me?" to "do I choose this?"

    [26:54] Inside the SelfPowerment framework, your power comes from who you are, not what you do

    [28:30] Hustle culture, identity, and the moment you realise you've lost yourself in your career

    [32:24] Bold choices, staying, leaving, and two powerful stories of women owning their path

    [33:42] Why women don't ask for help and why that has to change

    [35:02] The other side of asking: can we actually receive help when it's offered?

    [39:14] Where to get the book, the free workbook, and how to access Deb's resources

    [40:44] Women to watch, Gina Hardy, CEO of NC JUA, and Marissa Buckley


    46 min
  • Recovery Has a Sequence: Inside Cryotech Nordic’s R&R Concept

    🔗 Jon Nasta on LinkedIn: https://www.linkedin.com/in/jonnasta90210/
    🌐 Cryotech Nordics (Recovery Studio): https://ctn.fi/en/recovery-studio-product/

    In this episode of Connecting the Dots, Jennifer Halsall sits down with Jon Nasta (Cryotech Nordics) to unpack one of the fastest-growing areas in health, fitness, and longevity: recovery.

    From elite sport to everyday consumers, recovery is shifting from a “nice to have” to a structured, science-backed system. Jon shares why order matters, how Cryotech’s R&R (Restore & Recharge) concept works, and why recovery may be the missing link between fitness, performance, and longevity.

    ⏱️ Timestamps

    00:00 Introduction & Jon’s journey into fitness, data, and recovery
    02:30 From retention data to human behaviour insights in fitness
    05:00 The “eureka moment”: discovering oxygen therapy
    07:00 What longevity actually means (beyond the buzzword)
    10:00 Where Cryotech Nordics fits in the longevity ecosystem
    13:50 Introducing the R&R concept: Restore & Recharge explained
    15:30 Why outcomes matter more than complexity in recovery
    18:00 Cryotherapy: what it is and how it works
    20:30 Magnetic muscle stimulation & pelvic floor health
    24:30 Red light therapy: performance, ATP, and practical use
    28:20 Hyperbaric oxygen: why it sits at the start of the sequence
    30:00 The importance of order in recovery protocols
    32:00 Additional tools: targeted cryo, compression & recovery stack
    34:00 Case studies: grip strength, frozen shoulder, real outcomes
    37:00 Who is R&R really for? Expanding beyond gym users
    39:00 The ideal operator: education, values, and customer outcomes
    41:30 Is longevity a trend or the future of fitness?
    43:00 Why longevity could reshape the fitness industry
    44:30 Dream partners, elite sport, and celebrity adoption
    46:00 Recovery vs performance: language matters
    47:30 Closing thoughts

    🎧 What you’ll learn:

    • Why recovery is not random — it’s a sequence
    • How oxygen, red light, and cryotherapy work together (not separately)
    • The commercial opportunity of recovery for fitness operators
    • Why longevity is bigger than fitness — and what that means for the industry

    If this changes how you think about recovery, follow the podcast and share it with someone still jumping straight into a cold plunge.


    49 min
  • The Missing Pillar in Your Business: How Nutrition Drives Member Results, Retention & Engagement

    In this episode of Connecting the Dots, Jennifer Halsall sits down with three guests at the forefront of a major shift happening inside fitness clubs — the integration of sports nutrition as a strategic pillar of the member experience.

    Roberto Coda-Zabetta, who spent a decade in expert systems and AI before launching Spinning globally in 1995, brings his journey full circle with Enervit's new fitness ecosystem project. He explains why the gym is not where you buy nutrition — it's where you learn how to use it — and walks us through the four pillars of Enervit's integrated approach: continuous education, app integration, a dedicated portal, and smart vending.

    Simone Bisello, sports nutritionist and member of Equipe Enervit, makes the case that everyday athletes and professional athletes have far more in common than people think. He breaks down the pre, during, and post nutrition strategy that applies to every gym goer regardless of age or goal, and explains why consistency — not spot solutions — is what actually drives results.

    Maurizio Taruggi, club owner and digital business consultant, brings the systems perspective. He explains how operators can integrate sports nutrition into their existing digital infrastructure without adding operational complexity, using data they already have to deliver personalised nutrition suggestions at exactly the right moment in the member journey.

    Together they paint a picture of a fitness industry that's ready to evolve — from a place where people train, to a system where people get results.

    🔗 Learn more about Enervit: https://www.enervit.com/it/🔗 Connect with Roberto: https://www.linkedin.com/in/roberto-coda-zabetta-3a77b251/

    36 min
  • Leading from the Inside Out

    What does it actually mean to lead from the inside out? In this episode, Jennifer Halsall sits down with executive coach Martina Buchal and leader and entrepreneur Susanne De Schepper for an honest, heartfelt conversation about the courage it takes to pause, get to know yourself, and ask for help — especially when the world is rewarding you for never slowing down.

    Together they unpack the real difference between therapy, mentorship and coaching, why so many high-achieving women wait too long to invest in themselves, and what it looks like to trade the armor of performance for something far more powerful — genuine self-awareness.

    This is not a conversation about hustle. It is a conversation about wholeness. About leading from your compass, not someone else's map. About the radical act of putting your own mask on first.

    Whether you are a seasoned executive, a multi-hatted entrepreneur, or someone quietly wondering if there is a better way to do this — this episode will meet you exactly where you are.

    Plus, Martina shares what she is bringing to the FIBO Women's Leadership Summit on April 17th - and why the most meaningful connections rarely happen in a networking room.

    You do not have to have all the answers. You just have to be willing to show up.


    Find Martina here:

    https://www.linkedin.com/in/martinabuchal/


    More info on the Women's Summit:

    https://www.wearethecollective.world/fibo-womens-leadership-summit-programme

    46 min
  • AI ROI & Leadership in the Health and Fitness Industry

    AI is no longer a side conversation in fitness. It’s a leadership decision.

    In this episode of Connecting the Dots, Jennifer Halsall and Rachel Young sit down with Karl Foster, Head of AI at Sport Alliance and keynote speaker at the Women’s Leadership Summit at FIBO.

    Karl started his career on the gym floor and now works at the intersection of AI, operations and strategy. Together, we unpack what actually separates AI leaders from laggards in the fitness industry — and why most operators are still earlier in the journey than they think.

    We cover:

    • Why over 70% of operators still don’t have a defined digital roadmap

    • What an AI strategy really looks like (and why it’s not a 12-month project)

    • The “J-curve” effect — why you may lose before you win

    • How to measure AI performance before the financial ROI shows up

    • The cultural side of AI: fear, change management and leadership responsibility

    • Practical use cases — from AI sales agents to retention modelling and member experience

    This isn’t about replacing people. It’s about augmenting teams, improving decision-making, and building commercially fit clubs in a rapidly shifting market.

    If your competitors started 12 months ago, the clock is already ticking.

    🔗 Learn more & connect:

    Women’s Leadership Summit (FIBO)
    https://www.wearethecollective.world/fibo-womens-leadership-summit-programme

    Karl Foster on LinkedIn
    https://www.linkedin.com/in/karlfosterdxb/

    Karl’s “Leaders vs Laggards” post
    https://www.linkedin.com/posts/karlfosterdxb_part-2-what-actually-separates-the-5-who-activity-7427967591471616000-lf5A

    Karl’s J-Curve / Gartner Hype Cycle post
    https://www.linkedin.com/posts/karlfosterdxb_ive-been-studying-the-ai-market-for-the-activity-7419620516942200832-4cb3

    Sport Alliance
    https://www.sportalliance.com/en/

    🎙 Connecting the Dots explores leadership, longevity, health and performance through a female lens — bringing together operators, researchers and innovators shaping the future of our industry.

    If this conversation resonates, subscribe and share with someone who needs to hear it.

    43 min
  • Retention at Scale: Wearable-Agnostic Heart-Rate Training and AI That Scales Coaches 20× — Introducing Uptivo

    In this episode of Connecting the Dots, we sit down with Fabrizio Colciago, founder and CEO of Uptivo, to explore what happens when deep tech experience meets one of the world’s most under-digitised industries: fitness.

    Fabrizio’s journey starts well before the internet went mainstream — from early networked systems and video analytics to building and exiting a surveillance technology company acquired by a global enterprise. That background shaped a clear belief: technology only matters when it connects people, simplifies complexity, and scales human impact.

    That belief led him to fitness.

    We unpack why Uptivo was built to solve three persistent operator problems: low engagement, fragmented data, and limited coaching capacity. Fabrizio introduces NATE, Uptivo’s AI-powered coaching engine, designed to support every member — not just the top 5% who access personal training — while reinforcing, not replacing, human coaches.

    The conversation dives into heart-rate-based training, wearable-agnostic data integration, real-time gamification, and why “AI at scale” only works when it’s grounded in physiology, behaviour, and operational reality.


    Connect with Fabrizio Colciago on LinkedIn:
    https://www.linkedin.com/in/fabrizio-colciago-58b488/

    Learn more about Uptivo:
    https://www.uptivo.fit/en/

    📍 Meeting Fabrizio at Beyond Activ, Riyadh?
    Book a meeting here:
    https://www.uptivo.fit/en/

    ❓ Not attending Beyond Activ?
    Talk to an Uptivo expert to learn more:
    https://link.delera.co/widget/booking/a6GAIkmiIkIYdPWhynpd


    This episode is a practical look at how operators can:

    • Scale coaching without burning out teams

    • Increase retention through effort-based engagement and community

    • Migrate from legacy systems without ripping out infrastructure

    If you’re thinking about AI, retention, or the future of coaching in fitness — this one connects the dots.

    40 min
  • The Leadership Skill You’re Probably Skipping: Asking for Help

    In this episode of Connecting the Dots, Jennifer Halsall is joined by co-host Dr. Lou Atkinson and psychotherapist and author Anna Mathur to talk about the “H-word”: asking for help.

    For high-performing women, asking for help often isn’t about competence — it’s about identity. Many of us have built careers on being capable, calm, and reliable. The same traits that get rewarded, promoted, and praised can also quietly drive burnout, reduce creativity, and strain relationships.

    This episode is a keynote reveal for the FIBO Women’s Leadership Summit (17 April 2026, Cologne), where Anna will speak on The Case for Slowing Down. Together, the conversation explores why rest feels undeserved, why support feels risky, and how leaders can ask for help in ways that are practical, human, and sustainable.

    This is not about doing less because you can’t cope.

    🔗 Links

    Women’s Leadership Summit programme
    https://www.wearethecollective.world/fibo-womens-leadership-summit-programme

    Anna Mathur — Instagram
    https://www.instagram.com/annamathur/

    Anna Mathur — Website
    https://www.annamathur.com/

    The Collective — Instagram
    https://www.instagram.com/wearethecollective_/

    FIBO
    https://www.fibo.com/


    It’s about doing less alone — and leading in a way that lasts.

    00:47 – Welcome + why this episode matters
    Introducing the episode, the FIBO Women’s Leadership Summit, and why asking for help surfaced as a critical leadership topic.

    02:04 – Anna Mathur’s journey: high-functioning, high-achieving, burned out
    Why over-functioning women are often applauded — and quietly exhausted.

    05:30 – Dr. Lou Atkinson on behaviour change and burnout
    Why knowing what to do and being able to do it are not the same thing.

    08:59 – The case for slowing down
    Anna outlines the themes of her keynote: perfectionism, control, productivity, and rest.

    12:11 – “Do I deserve rest?”
    The worthiness question that keeps many leaders stuck.

    14:28 – What burnout actually looks like
    Early warning signs, loss of joy, and why pushing harder backfires.

    17:18 – “There is no beyond”
    When the nervous system finally forces a stop.

    20:31 – The superwoman problem
    Gendered expectations, mental load, and modern leadership pressure.

    25:47 – Hustle culture vs sustainable leadership
    What leaders model — and how coping cultures get passed down.

    27:00 – Why asking for help feels threatening
    Identity, control, competence, and nervous system safety.

    31:54 – The cost of not asking for help
    For leaders, teams, and organisations.

    34:26 – The ripple effect
    Why leaders who don’t ask for help teach others not to either.

    36:37 – What space really gives you
    A real example of how stepping away unlocks clarity and creativity.

    41:41 – Learning to let go (awkwardly, then better)
    Anna on practicing trust and releasing control.

    44:52 – How to ask for help (without apology)
    Practical language shifts and scripts that actually work.

    47:43 – When help feels awkward or gets refused
    Why one “no” doesn’t mean asking was wrong.

    49:46 – Final reflections
    Why asking for help early beats needing rescue later.

    51:17 – Anna’s closing message
    Doing less alone, protecting energy, and leading for longevity.

    53:11 – The listener challenge
    Ask for help once this week — deliberately and without overthinking it.

    ⏱ Episode Timestamps

    55 min
  • The Missing Skill: Learning to Manage Conflict and Shift Culture and Performance

    Conflict is unavoidable. Silence is optional. Skills are learnable, but only if leaders seek them out.

    In this episode of Connecting the Dots, Jennifer Halsall is joined by Pinky Ghadiali, conflict resolution practitioner, mediator, and leadership coach, to unpack why conflict continues to damage culture and performance and why most leaders were never taught how to handle it.

    They explore how avoidance turns toxic, how power dynamics quietly shape behaviour, and why “open door policies” often fail in practice. This is not about fixing everything in one conversation. It’s about learning the skill.

    Pinky Ghadiali works with leaders across healthcare, pharma, and fitness to help them manage conflict without drama or avoidance, using mediation, coaching, and facilitation.

    Website: ⁠https://www.bypinky.com/⁠LinkedIn: ⁠https://www.linkedin.com/in/bypinkyg/?originalSubdomain=uk⁠


    🎯 Small Steps Leaders Can Take Today

    Conflict doesn’t improve overnight, but behaviour can change immediately.

    Start here:

    • Use the three-minute listening rule: listen without interrupting, fixing, or defending.

    • Thank people for raising difficult issues — even when it’s uncomfortable.

    • Ask “What am I missing?” to reduce defensiveness and surface blind spots.

    • Notice your signals under pressure: tone, body language, phone use.

    • Name tension early: “We’ve hit a tension here — let’s slow this down.”

    • Shift from managing to serving: leadership is about creating safety to speak.

    Books Referenced:

    • Difficult Conversations — Douglas Stone, Bruce Patton & Sheila Heen

    • Getting to Yes — Roger Fisher & William Ury

    Episode Overview:

    00:01 – Why conflict is still taboo at work
    02:49 – The leadership burnout caused by avoidance
    04:21 – Safety, trust, and walking on eggshells
    08:59 – Why one-off conflict training doesn’t work
    09:52 – Formal vs informal power in organisations
    13:51 – “Conflict isn’t the problem. Silence is.”
    16:05 – Listening under pressure
    18:01 – Empathy, curiosity, and judgement
    22:38 – Managing expectations in hard conversations
    24:27 – How power shapes communication
    27:13 – Informal influence and culture change
    31:05 – Do people feel smaller or stronger after you speak?
    36:47 – Emotional regulation and reactive leadership
    39:08 – The three-minute listening challenge
    46:06 – Promotions, promises, and negotiation
    53:25 – Conflict tools and practical frameworks
    55:06 – Book recommendations
    57:25 – Closing reflections



    59 min
  • Leading Digital Strategy for Fitness Operators in MENA: How F1T Cloud Empowers Studios and Transforms the Member Experience

    Leading Digital Strategy for Fitness Operators in MENA: How F1T Cloud Empowers Studios and Transforms the Member Experience

    This week, Jen welcomes co-host Rachel Young and founder Inaze Fatima Sarang, who takes us behind the scenes of building FitCloud—a platform designed to solve real operational pain for fitness operators across the Middle East.

    From running Virgin Active clubs in South Africa to launching new concepts in Oman, Dubai, and Kuwait, Inaze shares how her lived experience as an operator shaped a digital solution built for the region’s reality, not a global template.

    The conversation dives into localisation, cultural nuance, gender-segregated operations, pricing misunderstandings from global suppliers, and why “Sunday support” matters more than most people realise.

    We also explore digital leadership: how smaller operators can build an omni-channel strategy without a dedicated tech team, and how FitCloud’s roadmap integrates AI, CRM, ERP, NPS, POS, loyalty, and more into one unified experience.

    Along the way, we hit honest reflections on entrepreneurship, stereotypes in tech, and the legacy Inaze wants to leave for future female founders in the region.

    00:00 — Intro
    00:50 — Jen welcomes Rachel and introduces Inaze
    01:18 — The journey across South Africa, Oman, UAE, Kuwait
    02:32 — Learning operations without heads of department
    03:57 — Cultural expectations and luxury markets
    05:16 — Systems and processes that make or break a club
    06:01 — Understanding regional nuances in the UAE
    06:31 — Entrepreneurship “on an island” in Kuwait
    08:48 — The moment she realised the tech gap
    12:07 — Supplier hunting: listening vs selling
    13:44 — Why localisation isn’t optional
    14:43 — Sunday operations and non-negotiables
    15:55 — When onboarding becomes impossible at scale
    16:50 — Suppliers asking but not hearing
    18:17 — What makes the MENA fitness market different
    19:30 — Payment behaviours and shifting models
    20:25 — Gender-segregated classes and legal realities
    21:52 — Market differences across the GCC
    23:09 — Introducing FitCloud
    23:45 — Localised support + Arabic/English dialect
    25:04 — Dashboards, analytics, and system-prompted commissions
    25:38 — Built-in NPS for feedback
    25:49 — CRM, ERP, POS, inventory—one system
    26:19 — Entrepreneurship with a toddler on your lap
    27:23 — Lead-to-sale journey and Meta integration
    28:50 — Why CRM must include sales data
    29:53 — Building from the operator’s perspective
    30:28 — Pushback from developers and fighting for UX
    31:23 — White-labelling and user-first design
    32:22 — Designing for simplicity
    33:26 — The bias she’s faced as a female founder
    34:14 — Using industry experience to guide dev
    35:38 — Ideal FitCloud customer profiles
    37:20 — Loyalty and rewards partnerships
    38:43 — Integrations and collaboration philosophy
    41:33 — Helping operators build digital roadmaps
    42:21 — FitCloud’s AI roadmap
    44:03 — Why digital expectations in MENA are rising fast
    44:30 — Hard truths: what global suppliers get wrong
    46:18 — Pricing misconceptions in affluent markets
    48:26 — The importance of localisation and humility
    49:01 — Regulatory barriers global suppliers overlook
    50:32 — Inaze’s personal “why” and the legacy she wants to build
    54:44 — Shout-outs to regional leaders
    57:10 — Closing reflections and gratitude

    59 min
  • Episode 50: One Year of Connecting the Dots - What We’ve Learned, What’s Changing & What’s Coming Next

    For our 50th episode — and the one-year anniversary of Connecting the Dots — Jennifer Halsall, Grace McNamara, and Dr. Lou Atkinson sit down for a reflective, future-focused conversation about the themes, lessons, and leadership insights that defined season one.

    Across two seasons, the podcast has brought together voices from fitness, health, women’s health, longevity, tech, physical activity, and business. In this anniversary episode, the team looks back at the conversations that stayed with them, the patterns that emerged, and what they believe is coming next for the sector.

    This is a fireside-style retrospective on women’s leadership, data-driven health, recovery, gender dynamics, longevity, GLP-1s, diversity of thought, and why cross-sector collaboration matters more than ever.

    00:01 – Welcome & why this episode matters
    Setting the stage for a look back at our most impactful conversations.

    01:04 – How the podcast began
    Grace’s global network, the nudge to record, and the spark behind the show.

    02:45 – Global perspectives
    From Saudi Arabia to Nashville — what cultural context taught us.

    04:11 – Leadership, partnership & the Nashville episode
    Reflections on the power couple conversation with Shahara and Mark.

    05:28 – The LEAD programme & Sade Akindele
    How the Life Wheel exercise became one of the year’s standout tools.

    07:16 – Positive psychology & whole-life leadership
    Lou explains the science behind the Life Wheel and why it works.

    11:34 – The myth of “having it all”
    Burnout, expectations, invisible labour, and the pressure on women.

    12:39 – The case for slowing down
    Why recovery is a leadership skill — not a luxury.

    14:47 – Stress, rest & behaviour change
    Insights from Krista Scott-Dixon and the science of parasympathetic reset.

    19:50 – Sleep, wearables & confronting your data
    Grace shares her sleep metrics and the tools she’s adopting.

    20:30 – Vagus nerve stimulation
    Lou explains why it’s emerging and how it supports sleep and stress regulation.

    24:05 – Longevity: hype vs evidence
    Jennifer on the growth of the sector and the need for accessible solutions.

    27:26 – Menopause as a key customer segment
    Insights from Davitt Meenahan and real-world clinical trends.

    29:24 – The gaps in women’s research
    Representation, hormones, and why the science still lags behind.

    32:38 – Why openness matters
    Normalising menopause, brain fog, and real lived experience.

    33:40 – The business case for women’s health
    Purchasing power, retention, absenteeism, and leadership strategy.

    36:50 – Leadership pipelines & transparency
    Why board and executive pathways remain opaque — and what must change.

    38:23 – Network = net worth
    Visibility, community, and breaking the habit of staying quiet.

    41:29 – The Collective Network
    What we learned from building a 300+ global community.

    43:36 – LinkedIn and visibility
    Why modesty and career progression are a bad mix.

    47:51 – Sponsorship vs mentorship
    The distinction that changes careers.

    54:07 – GLP-1s and the future consumer
    Lou on the next wave and what organisations need to get right.

    59:21 – Behaviour change, inactivity & long-term risk
    Connecting GLP-1s, kids’ activity trends, and systemic challenges.

    1:05:10 – Accessible longevity
    The rise of affordable scanning, testing, and personalised care.

    1:08:16 – Will longevity absorb fitness?
    A discussion on the sector’s evolution.

    1:10:50 – Looking ahead to 2026
    Cross-sector collaboration, evidence-based practice, and women leading the future.

    Timestamps

    1 hr 13 min

About Connecting the Dots by The Collective

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Connecting the Dots by The Collective is a podcast exploring business-to-business strategy through the lens of sport, science, and innovation. Each series focuses on a different theme, pairing guests…