ConnectWise Podcast Network

Your sales presentation is one of the most important assets in your tool belt—and it’s often one of the most difficult to create. In this episode of Inside the Industry, we look at four ways to enhance your next sales presentation and improve your chances of winning new business!

Your sales presentation is one of the most important assets in your toolbelt—and it’s often one of the most difficult to create. In this episode of The Weekly Byte, we look at four ways to enhance your next sales presentation and improve your chances of winning new business!

One oft-overlooked technique for grabbing the attention of potential customers is inbound marketing – a subtle technique that businesses use to entice buyers to come to them. This second episode in our ConnectWise podcast series features a conversation between Reese Ormand, CEO of TechVera, and Sarah Buscaino, Senior Manager Digital Marketing at ConnectWise. Listen in as Reese and Sarah talk about how inbound marketing differs from traditional paid ‘outbound’ marketing and increases a business’s credibility.

Focused on more than service desk side of things, Cenon Hipolito the Service Desk Manager of NetworkDr is dedicated to making sure his techs want to stick around for the long haul. Less employee turnover is a sure sign of greater customer satisfaction.

We first met Cenon Hipolito of NetworkDr back in May during one of our Data Driven Workshops. I among many other team members enjoyed speaking with him and were especially interested in how he uses BrightGauge through touchscreen displays and to help promote growth through a little competition.

Listen to this month's episode of the Inside the Industry to learn how NetworkDr has opened the doors for employees to share valuable feedback, take part in coming up with new strategies, and incentivize their techs to value their work even more through mentorship.

Hiring and retaining talent is one of the most significant challenges MSPs face today—and a widening skills gap (particularly in cyber security) isn’t helping. Fortunately, the right tactics and approach can help you overcome some of these challenges and keep your top performers. Tune into this episode of The Weekly Byte to learn more!

Hiring and retaining talent is one of the most significant challenges MSPs face today—and a widening skills gap (particularly in cyber security) isn’t helping. Fortunately, the right tactics and approach can help you overcome some of these challenges and keep your top performers. Tune into this episode of Inside the Industry to learn more!

In the world of security, accountability and ownership are not exclusively an MSP’s or MSSP’s responsibility—there are also things that clients and end users must do to ensure they are protected from emerging threats and cyber attacks. In this episode of The Weekly Byte, we look at five tips you can give directly to your clients to help them improve their daily IT security!

In the world of security, accountability and ownership are not exclusively an MSP’s or MSSP’s responsibility—there are also things that clients and end users must do to ensure they are protected from emerging threats and cyber attacks. In this episode of Inside the Industry, we look at five tips you can give directly to your clients to help them improve their daily IT security!