ConnectWise Podcast Network

ConnectWise Podcast Network

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ConnectWise Podcast Network episodes

  • Stories from the IT Nation: Think Your Email is Safe? Learn How to Protect You and Your Customers from Phishing Attacks

    Email security takes center stage in Episode 4 of the ConnectWise podcast series. Join Greg Surla, Director of Information Security at ConnectWise, and Rahul Iyer, Security and Compliance Officer at The Email Laundry, as they talk about how email phishing has become more sophisticated, why tech teams must care about malicious email attacks on their customers even if they are not providing security services, and ways to dodge illicit phishing emails.

    25 min
  • Stories from the IT Nation: The Secret to Building Effective Teams

    One of the best ways to build a truly effective company or team is to ensure that those who join bring with them work habits and personality traits that align with the organization’s culture. In Episode #3 of the ConnectWise podcast series, Brett Cheloff, Vice President of ConnectWise Automate, shares his thoughts and examples about how culture impacts productivity, how to define core values and behavior preferences, and how to use this knowledge to drive the best hiring decisions.

    23 min
  • The Weekly Byte: 4 Reasons to Attend Navigate 2018

    Navigate is Continuum’s annual user conference—and it’s packed with great content, networking opportunities, and actionable insights that attendees can leverage across a number of key aspects of their businesses. Tune into this episode of The Weekly Byte to discover four can’t-miss attractions at Navigate 2018!

    5 min
  • Stories from the IT Nation: 4 Reasons to Attend Navigate 2018

    Navigate is Continuum’s annual user conference—and it’s packed with great content, networking opportunities, and actionable insights that attendees can leverage across a number of key aspects of their businesses. Tune into this episode of Stories from the IT Nation to discover four can’t-miss attractions at Navigate 2018!

    5 min
  • Inside the Industry: 4 Ways MSPs Can Improve Customer Retention

    Losing clients is one of the toughest challenges MSPs encounter—and in some cases losing a single customer can have a significant negative impact to your overall business. In this episode of Inside the Industry, we focus on four ways MSPs can improve customer retention and better-protect their top accounts!

    8 min
  • The Weekly Byte: 4 Ways MSPs Can Improve Customer Retention

    Losing clients is one of the toughest challenges MSPs encounter—and in some cases losing a single customer can have a significant negative impact to your overall business. In this episode of The Weekly Byte, we focus on four ways MSPs can improve customer retention and better-protect their top accounts!

    8 min
  • MSP Radio 191 - Cloud Technology in 2018

    On this episode of MSP Radio, we talk to Continuum Product Manager Bill Hughes on the recent emerging trends and technology surrounding the cloud, and how MSPs can best use it to attract and retain clients. Plus, Brandon and Joe discuss recent data privacy issues with Facebook, and how MSPs may be able to leverage the Amazon Model to increase their customer satisfaction. Listen now!

    38 min
  • Inside the Industry - Cloud Technology in 2018

    On this episode of Inside the Industry, we talk to Continuum Product Manager Bill Hughes on the recent emerging trends and technology surrounding the cloud, and how MSPs can best use it to attract and retain clients. Plus, Brandon and Joe discuss recent data privacy issues with Facebook, and how MSPs may be able to leverage the Amazon Model to increase their customer satisfaction. Listen now!

    38 min

About ConnectWise Podcast Network

From the publisher's feed

The ConnectWise Podcast Network is the source for insight, analysis, tips and commentary on everything MSPs need to know, with shows and produced by ConnectWise, the Platform for What's Next. From the…