Conquer Local Podcast

Why should you stop selling and start evangelizing? Donald Kelly, a once struggling salesperson and now a top-performing seller. Donald hosts a popular sales podcast called “The Sales Evangelist”. The show has over 2.3 million all-time downloads and is heard in over 150 countries. Donald and his podcast have also been mentioned in Entrepreneur Magazine, Forbes, Inc, and HubSpot as a top B2B sales podcast. In this episode, Donald discusses how becoming a sales evangelist allowed him to incorporate sales as part of his identity, which gave him no option for failure. He goes over how he engages his message recipient's senses when making contact, creating affirmations in order to do more than you ever thought possible (proven), and how to show your best self on LinkedIn in order to create word of mouth and infinite referral value. Visit Donald's Blog to hear more about his unique evangelization of sales or inquire with Donald on how he can help you generate more revenue consistently with his Sales Training.

Conquer Local is presented by Vendasta. We have proudly served 5+ million local businesses through 50,000+ channel partners. Learn more about Vendasta and we can help you build your dream agency or learn more about Vendasta's Affiliate Program and how our listeners (like yourself) are making up to $10,000 off referrals.

Join the conversation in the Conquer Local Community and keep the learning going in the Conquer Local Academy.

A renowned thought-leader on the fundamentals of managing salespeople and Co-Founder of Janek Performance Group, Nick Kane joins George Leith this week on the Conquer Local Podcast. At just 21 years of age, he managed 1,000 salespeople. Nick is widely regarded for his ability to distill the sales process and block out the excess smoke and mirrors. He lives in quantitative results and direct, A to B relationships- continuously enhancing what works. He has trained 15,000+ professionals worldwide and Co-Authored the book Critical Selling: How Top Performers Accelerate the Sales Process and Close More Deals. In this episode, he and George go over emotion and defensiveness in handling objections, how to reduce complacency in high performers, and how research has truly become Nick's best friend. 

Join the conversation in the Conquer Local Community and keep the learning going in the Conquer Local Academy.

Conquer Local is presented by Vendasta. We have proudly served 5+ million local businesses through 50,000+ channel partners. Vendasta provides an end-to-end eCommerce platform to experts who deliver digital products and services to local businesses worldwide. Whether it’s introducing new products to your catalogue, generating hot leads, driving new business through marketing automation, fulfilling effectively, or providing proof of performance reporting, Vendasta provides the tools you need to provide SMB clients with a delightful digital experience.

Customer loyalty initiatives are expected. What isn't expected are banks spawning software companies to let you know which day is garbage day. Darby Sieben is currently head of RBC Ampli Inc, an engagement cashback platform that connects consumers with merchants. Ampli.ca is part of the RBC Ventures which is the beyond banking arm of Royal Bank of Canada. Leading a team of 60, Ampli was launched in July 2019 and since then has grown to a national brand and has established itself as an effective platform for merchants to acquire and reward its customers. Listen to George Leith and Darby discuss RBC Royal Bank’s new-age customer loyalty programs including an app that informs you when to roll out the garbage bin, an app that streamlines the incorporation process for business owners, and an app that walks users through the immigration process to Canada. This “beyond banking” is all about solving bigger problems and it's yielding massive results.

**For Canadian listeners only: Download the Ampli App and use promo code DARBY10 for $10 in your account, courtesy of Darby.

Join the conversation in the Conquer Local Community and keep the learning going in the Conquer Local Academy.

Conquer Local is presented by Vendasta. We have proudly served 5+ million local businesses through 50,000+ channel partners. Vendasta provides an end-to-end eCommerce platform to experts who deliver digital products and services to local businesses worldwide. Whether it’s introducing new products to your catalogue, generating hot leads, driving new business through marketing automation, fulfilling effectively, or providing proof of performance reporting, Vendasta provides the tools you need to provide SMB clients with a delightful digital experience.

Every job is a sales job but nobody wants to be a "salesperson". Even right now, we are trying to sell you on this episode through a cleverly written description and perhaps some great anecdotes from the episode. We are all salespeople- so, how do we recognize these processes and become better?

This week’s guest is an internationally renowned business and motivational speaker and is the Author of the Wall Street Journal Bestseller, Every Job is a Sales Job: How to Use the Art of Selling to Win at Work. Cindy McGovern aka "Dr. Cindy" is the Founder, CEO, and First Lady of Sales at Orange Leaf Consulting. She is an expert in the areas of sales, leadership, and management, and has a Doctorate in Organizational Communication. Dr. Cindy helps take the ‘ick’ out of sales and empowers people to embrace their inner 5-year-old to use the art of selling to achieve their personal and professional goals.

In this episode, George Leith and Dr. Cindy go over her 5 steps in becoming a better salesperson:

1. Creating a plan for success
2. Looking for opportunities
3. Listening and establishing trust
4. Asking for what you want
5. Following up with gratitude

Join the conversation in the Conquer Local Community and keep the learning going in the Conquer Local Academy.

This week an A-List transformational leader joins us, James Ciuffetelli. Our host George Leith and James discuss the importance of adopting new technology and investing in your tech stack backed by real-world examples of great success and undisputed numbers, how the baby boomer generation is approaching an exit in 2021 with their long-established businesses, and how prepping your business for exit is strikingly similar to prepping your house for sale.

Establishing show notes for this week's guest was a pick-and-choose from a long list of incredibly large numbers and tremendous accomplishments. James Ciuffetelli is a transformational leader with 30+ years of experience. He is the Co-Founder and CEO of Whiteark, a consulting firm based in Melbourne, Australia. James was a digital transformation lead for a $1Billion Telco/Marketing Services business, a member of the carve-out of an $800Million turnover business from an ASX Top 50 to Private Equity, and has led teams of 1000+. James also generated >$1.8Billion of cumulative free cash flow for a global shareholder post-acquisition of an SMB Marketing Services business which resulted in value creation of >$1.2b to investors, has 2 Bachelor's Degrees (Industrial Design & International Business) and a Master's in Marketing. The list goes on.

James Ciuffetelli's education and accomplishments are quickly prevalent as you tune in to another fantastic conversation on the Conquer Local Podcast.

Join the conversation in the Conquer Local Community and keep the learning going in the Conquer Local Academy.

We are taking a break this week from our regular schedule to pay tribute to one of our own. We said goodbye to our good friend and fellow Vendastian last week, Paul Plant. We want to share his episode from season 3 and revisit his passion for people, and the ever-changing digital environment.

Paul was described as an absolute pleasure to have around. He immensely cared about the people and projects he was involved with, which is showcased in the words of many Vendastians as they described Paul as “a great laugh”, “incredibly unique”, “an absolute pleasure”, and “Vendasta’s most interesting man in the world”. We thank Paul for not only his significant contributions at an organizational level but his “make others better” mentality. It didn’t matter if you were a complete stranger or if he had known you for years, he would do whatever he could to see you succeed. Paul Plant, thank you for everything you’ve done for Vendasta, and for everything you’ve done for our people.

Paul was an experienced Strategic Marketer, Digital Thought Leader, Entrepreneur, and Change Agent. He had worked with some of the world’s largest media and telecom companies. His approach was to apply strategic market and customer insights, aligned to a strong commercial focus, to bring about sustainable and profitable change to companies of all sizes, regardless of industry or sector. He Co-Founded BigFive Digital to champion technology adoption within the local small business sector throughout Africa & The Middle East. They continue to aim to provide meaningful news, networking, and business development partnership opportunities for the diverse range of media and technology companies delivering Search, Social, Mobile, Location, and Payment solutions to SMEs.

Above all of these accomplishments, he was our friend and a genuinely wonderful human being. Paul, you are deeply missed.

Outsourced marketing is becoming a common theme as business owners are realizing the necessity that is digital marketing, and how diverse it is. This week's guest takes it a step further and fully divulges into the role of her client's outsourced CMO, internalizing goals and truly operating as if her client's business was her own.

We are happy to welcome a Vendasta Partner, Stephanie Krummenacker of MediaBrush Marketing, on the Conquer Local Podcast with George Leith. It quickly becomes apparent in Stephanie's discussion that MediaBrush Marketing’s doubling growth rate year over year, primarily on organic referrals, is no accident. She truly internalizes the notion of joining her client’s team, acting as an outsourced CMO. In this episode, expect a robust conversation about taking that step and starting your own agency, battling the “salesperson mentality”, what it means to become an in-house marketer for clients and its benefits, and recognizing when we need to “break up” with a client. If you are attempting to scale your business, increase your brand equity, or looking for a nudge to fully commit to your side-hustle, this is your episode.

Join the conversation in the Conquer Local Community and keep the learning going in the Conquer Local Academy.

This week our host, George Leith, goes over 39 ideas for you to pick and choose from the next time you’re struggling with what to post on social media. Now, this list isn't to be implemented all in one day. However, it's important to understand that this is social media, and content can come from absolutely anywhere. Don't get stuck thinking you must post your offering and only your offering. Social media is a place to connect with your audience. Be authentic, be honest, and most importantly- be confident. Show the world who you are and what you're up to and watch opportunity unravel.

The 39 ideas for when you don't know what to post on social media:

1. Remind people of who you are, write a post about how you started
2. Behind the scenes
3. Personal story or struggle
4. Share a quote from someone who inspires you
5. Share your morning routine
6. Share what inspired you to create your product, service, or brand
7. Ask a question
8. Post a poll on a subject
9. Share a review of your favorite book
10. Ask for recommendations (apps, tv shows, local restaurants) anything related to your industry
11. Host a giveaway
12. Post a how-to tutorial
13. Build infographics
14. Weekly recurring post (tip Tuesday, fantastic Friday)
15. Share learnings from loss or failure
16. Celebrate a win
17. Post a testimonial
18. Share the secret sauce of your offering
19. Throwback Thursday
20. Motivational Monday
21. Thank your followers
22. Post something seasonal or highlight a holiday
23. Talk about top pain points and how your solution solves it
24. Share a client success story
25. Share a tweet
26. Let a team member or fellow influencer take over your social for a week
27. Show someone else using your product or service
28. Do a shoutout or mention other brands
29. Shoutout or mention of your clients
30. Host an interview with a guest
31. Give people a compelling reason to join your email list
32. Give your audience a gift
33. Post about events you are hosting or attending
34. Post upcoming speaking events or presentations
35. Share contact information for each channel you are on
36. Ask your audience how they found you
37. Share your other social profiles
38. Answer FAQ
39. Post new blogs, case studies, and other written content from your website

Tag @ConquerLocal if you end up using any of these ideas, we would love to join in on your conversation and see what you created!

Join the conversation in the Conquer Local Community and keep the learning going in the Conquer Local Academy.

Sales integrity means aligning needs, not enforcing yours. “The most widely used metaphors in sales are those related to sports, battle, or games. The challenge with this mindset is it requires that one person wins, and the other loses.” - Ian Altman, Same Side Selling

In this week's podcast, George Leith hosts Amazon #1 best-selling author of Same Side Selling, Ian Altman. Ian highly values sales integrity and the effective communication needed in order to ensure both parties winning, or in some cases understanding that the buyer and seller aren't a good fit. We explore how to communicate effectively with buyers, how to show your buyer what they want to see when they want to see it, the integral part layout of a contract plays in decision making, the relationship of price and value for price-focused buyers, and integrity-based negotiations.

Ian started, sold, and grew his prior companies from zero to over $1 Billion in value. He has since spent more than a decade helping others to achieve explosive growth based on his research on how clients make and approve decisions. He’s helped companies to thrive when their competitors struggle to merely survive. He’s co-author of the bestseller, Same Side Selling, now in its second edition (IdeaPress Publishing). You can read hundreds of his articles on Forbes and Inc. He is recognized as one of the 30 Global Gurus on Sales, and his Same Side Selling Academy is rated one of the top 5 Sales Development Programs globally.

Join the conversation in the Conquer Local Community and keep the learning going in the Conquer Local Academy.

Outcome based selling requires understanding where satisfaction comes from, and what if we always knew exactly what to say in this process? Don't get us wrong, there's a bit more to it than that. But when incredible feats were being accomplished, this week's guest recalls, “I would never say wow, I’d simply ask how. And then dig in and say yea- but really, how?”. This is how Phil M. Jones molded a robust, outcome based, and quite frankly very impressive career. 

George Leith speaks with Phil M. Jones, Philmjones International on this week’s podcast. Phil takes great pride in adding value. He discusses at what point we should celebrate a sale, outcome based selling, preparation, and understanding an audience's capacity to understand your message. 

Phil went from single-handedly washing cars at weekends to hiring a fleet of friends working on his behalf, resulting in him earning more than his teachers by the time he was 15. Soon after, at just 18, Phil was offered the role of Sales Manager at fashion retailer Debenhams - making him the youngest Sales Manager in the company’s history. His early career went from strength to strength, as he worked with a host of Premier League football clubs to help them agree sponsorships and licensing agreements, to then being a key part of growing a £240m property business. Since then, Phil has made it his life’s work to completely demystify the sales process and bring both simplicity and integrity to a world that is often full of big egos and even bigger lies. With this as Phil’s core mission, he has written 8 best-selling books, produced two original programmes for Audible and delivered over 2,500 presentations in 57 countries across five continents. To date, more than two million people (both sales and non-sales professionals, leaders and experts) have benefitted from his teachings and now have more influence, confidence and control when steering their conversations. Phil’s unique philosophy of using specific word choices to teach people “Exactly What To Say” in order to influence, persuade and drive outcomes, has made Phil one of the most practical and in-demand business experts on the planet.

Join the conversation in the Conquer Local Community and keep the learning going in the Conquer Local Academy.