The Business of Tech

Contented AI’s quest to turn conversations into business gold


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By now, you’ve probably participated in a video conference call that’s been recorded and automatically transcribed, with a meeting summary sent to you within seconds of the meeting ending.

The likes of Teams, Otter, Zoom and Fireflies are using artificial intelligence to parse our language for insights and meaning, translating long, meandering meetings into useful summaries.

But Christchurch startup Contented AI is taking this a step further, with its transcription app also mining conversations for information that can be turned into action tables, SWOT analysis, deep dives, and decision logs.

On the Business of Tech this week, Contented AI founders Lucy Pink and Hannah Hardy-Jones explain how they've bootstrapped a company that aims to be the "Canva of conversations". Listen to the full interview. PLUS: Dr Sarb Johal answers my big question of the week: What part of your life should always stay analogue, no matter how smart tech gets?

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The Business of TechBy BusinessDesk


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