Today  I am talking about having a profitable business. To have a profitable business you need to know your numbers. Time again research shows those businesses who do not have a handle on their numbers are the ones who get into trouble.   I know numbers can be boring but they are important.  I look at mine weekly and monthly in my planner I have the target for the month.  I reached that by knowing what I want to have at the end of the year.  You need to know how many leads you need what they are worth

Today  I am talking about working effectively and getting the most out of your day.  There used to be a time in the early days of my business where I would walk up to my home office and see what the day had in store for me.  I had no tasks list or what I wanted to get out of the day. The day usually just ended up me doing a bit of a  task, get interrupted by a phone call and do something else.  I didn't finish tasks and wasn’t sure where I should be in terms of projects.

Today  I am talking about planning. Planning is so important. In the early day of my business, I did not plan. I was used to structuring given by the workplace. I used to rock up to my desk whenever I felt like it and thought that I would get inspiration by just seeing what he day brings.  I can tell you that approach does not work and meant that I was going to fold my company.

Planning what you want out of the year is crucial then breaking that down into smaller goals.

If you have been following the previous episodes you will now have your vision, values, and purpose all written down on your strategy on a page.   Today we get into the more strategic territory.

  I want you to look at what makes you different from your competitors, this is called your unique selling point.  For example, mine is that I am flexible so clients can call me later in the day.  I am the consultant you always get. I get to know your company and how it works.

Today I am talking about organisational values and why they are important both for you as the owner and for your staff to understand and all of the organisation living them. 

Organisational values describe the core ethics or principles which the company will abide by, no matter what. They inspire employees' best efforts and constrain their actions. ... Over time, they will improve the organisation's ethical character as expressed in its operations and culture.

The vision for the company is about what you want to achieve. If you were looking at the company from your chair in 20 years' time, what do you see? Your vision can be as big and bold as you want it to be because later on when you're doing your business strategy, you can pull it back.

Vision gives you clarity. It helps give you alignment and harmony with your goals, but also with your employees and with the work that you do.

Why does your company exist? What outcomes do you provide?

What is the reason your company exists?  It's important to know this because it will help you to look at the purpose and your vision and values which are all things you need to look at goals and your business strategy.

I started this podcast because new providers coming into the sector and undertaking a regulated activity don't always understand the

complexity of the CQC regulations and how they can meet compliance. There are five different areas to

look at and that can be quite daunting and it can be difficult to see what evidence you should be

providing. My reason for being is to support providers to be compliant so they, in turn, can give person-centered care or treatment to those they look after.