Ann Wortinger BIS, LVT, VTS (ECC) (SAIM) (Nutrition) joins Dr. Andy Roark to discuss the four relationship types pet owners have with their pets (Anthropomorphic, Integrated, Chattel, and Mixed), how these relationships present in the exam room, and how veterinary professionals can adjust their messaging to interface successfully.

LINKS:

Uncharted Veterinary Conference April 21-23, 2022: https://unchartedvet.com/uncharted-april-2022/

Uncharted Podcast on iTunes: https://podcasts.apple.com/us/podcast/the-uncharted-veterinary-podcast/id1449897688

Charming the Angry Client On-Demand Staff Training: https://drandyroark.com/on-demand-staff-training/

What’s on my Scrubs?! Card Game: https://drandyroark.com/training-tools/

Dr. Andy Roark Swag: drandyroark.com/shop

All Links: linktr.ee/DrAndyRoark

ABOUT OUR GUEST:

Ann Wortinger BIS, LVT, VTS (ECC) (SAIM) (Nutrition), Elite FFCP

Ann is a 1983 graduate of Michigan State University and got her specialty certification in

Emergency/ Critical Care in 2000, in Small Animal Internal Medicine in 2008 and in

Nutrition in 2013. In 2020 she attained her Elite Fear Free certification.

She has worked in general, emergency, specialty practice, education and management.

Ann is active in her state, national and specialty organizations, and served on the

organizing committees for Internal Medicine and Nutrition. She has mentored over 20

fellow VTSs and has worked on a variety of committees and positions. She is currently

an instructor and Academic Advisor for Ashworth College’s Veterinary Technology

Program, as well as an active speaker and writer.

Ann has over 50 published articles in various professional magazines as well as book

chapters and a book, Nutrition and Disease Management for Veterinary Technicians and

Nurses in its second edition in 2016 coauthored with Kara Burns. Ann received the 2009

Service Award for her state association (MAVT), the 2010 Achievement Award for the

Academy of Internal Medicine for Veterinary Technicians (AIMVT), and in 2012

received the Jack L. Mara Memorial Lecture Award presented at NAVC.

Her fur/feather/fin family consists of 4 resident cats, multiple foster kittens, chickens and

a pond full of goldfis