The initial outbreak of COVID-19 led to a sharp increase in home working, and businesses had to move quickly to enable a remote workforce. Some telecoms operators responded rapidly to help support remote working by taking simple steps such as increasing mobile data allowances, as outlined in our previous article. We have also written articles about how operators are helping their consumer customers and the implications for operators’ fixed networks as more people stay at home.

This podcast outlines what operators are doing beyond connectivity and how they are finding other ways to help their business customers.