What separates a struggling contractor from one who builds a thriving business? It’s not just technical skills or a business degree, it’s mindset. A prosperity mindset doesn’t just help you close more sales; it reshapes how you see opportunity, value, and growth.

Why do some techs struggle to gain traction with customers, while others using the same process consistently connect and convert?

Why do the “right” words to a customer sometimes fail to produce results?

The post Building Strong Customer Relationships: Part 1 first appeared on My Contractor University | Dashboard.

What if your pay structure actually inspired innovation and accountability?

Does it feel like you’re paying for hours worked rather than results delivered?

Does your customer service suffer when things get busy? Is your dispatch team constantly playing catch-up?

Is your dispatching team in alignment with your technicians? Do your front-line employees provide service that creates loyal customers—or are they just moving through calls?

Do you have an expert confidant who truly understands your business—and can guide you to highs while avoiding the lows?

Do your customers understand how today’s purchasing decision shapes future savings and support?

Nobody likes surprise costs, especially in the thousands. With 70% of customers using payment plans for their purchase and spending 110% more on average when they do, flexible payment solutions aren’t just nice—they’re often necessary.