Creating A Buzzworthy Business

In this episode, Dominique goes into her second pilar of her framework explaining retention and the customer journey. She explains how you need to focus in on building out your customer journey and providing a high level experience to support your clients to retain them.

Dominique provides 4 areas to focus on to retouch your programs and offers to create high touch point communication, support, program deliver, and workflow that supports your clients.

As always…..

If you're in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

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In this episode, Dominique breaks down her 3 step framework on how she helps her clients create a luxury brand experience. She speaks about how important it is to establish a good rapport in business to create seamless partnerships with clients.

She explains exactly how she helps her clients by giving 5 tips on how to create a "feeling" in your business that sets your clients up for success.

As always…..

If you're in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

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@dominiquestaylor

In this episode, Dominique explains how systems by itself won't spare your customer experience. She focuses on how people should "feel" after the transaction and after working with you. She explains how their is a feeling attached to the customer experience that systems itself cannot provide.

Business owners need to understand, while systems helps them create more time to focus on other task, it always takes the human interaction out of business relationships. The focus is the feeling...

Dominique drives the point home on how to create and or restore the human factor into your business to leave your clients pleased after working with you. The goal is to keep them in your buying lifecycle and systems cannot do that alone.

As always…..

If you're in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

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@dominiquestaylor

In this episode, Dominique breaks down 5 core values of hers that allows her to be a good customer. She discovered these values overt time as she experienced life in different ways of being a customer. She explains that how you show up as a customer translates over to how you show up as a business owner.

She provides examples to drive the point home of displaying values and principles that you stand on that shows up in al of your experiences. In life, we experience people in different capacities that shape who we desire to be and that's how you create the core values for yourself.

The main take away from this episode is ...."Treat the Janitor the same way you would treat the CEO."

As always…..

If you're in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

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@dominiquestaylor

In this episode of Creating A Buzzworthy Business Podcast, Dominique continues the conversation on showing up as a goos customer to appreciate creating better customer experiences. She shares tips on how to own your experiences to meet workers half way.

Dominique is dedicated to not only helping business owners improve their customer experiences, but speaking from a customer's perspective on how to allow yourself to understand service workers obligations to customers.

As always…..

If you're in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

Follow me on Instagram

@dominiquestaylor

In this episode, Dominique shift her focus on talking about the customer's role in creating good customer experiences. Often times, a lot of pressure is placed on the companies to carry out the customer experience. But, she highlights how the customer can play a role in crafting good experiences.

Dominique's sole purpose is to debunk the myth that "customer's are always right" and instead understanding that we can take the place of helping create positive outcomes with businesses. She shares her insight on a few experiences she's had and how she showed up to turn her experiences around.

It's not about business NEVER making a mistake, but more so how they show up to correct the mistake. Also, if you can play a part to prevent the mistake, that's a WIN for both parties.

As always…..

If you're in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

Follow me on Instagram

@dominiquestaylor

In this episode, Dominique celebrates the start of her 2021 releasing a new episode to her listeners. She shares some trends she saw in 2020 and how to correct those mistakes in 2021. Dominique, expresses her beliefs in making 2021 the year of prioritizing your customer experience in your business.

She touches on how you CANNOT afford to Not invest in your customer experience this year, as people are more focus than ever on experiences. If you want to set yourself apart from your competition, you want to listen to her. She explains, the different levels of operating businesses based on your target audience and how to operate on a luxury brand level.

If you're in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

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@dominiquestaylor

Thank you so much for a great season 2! Dominique shares her favorite and most valuable lessons learned from her doing season 2 of the Creating A Buzzworthy Business podcast!

Throughout this season she gave so many tips on the customer experience, how businesses owners can provide great luxury customer experiences, the importance of mindset around making the customer experience a priority, and more! If you are a business owner who wants to level up their services, customer service, and all areas of your business, this whole season is a great tool!

She shares that through her second season, she learned so much about adversity, staying the course, and staying true to your authentic self!

If you're in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

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@dominiquestaylor

In Episode 18, Dominique discusses how creating a blueprint for your signature framework or formula to success can differ for many. She urges you to focus on how your customers/clients implement your strategies and show up, and things still don't work out for them. What do you do then? How do you show up for them?

The current climate of the coaching industry shows that many people don't desire to REALLY coach, but coaches have created this blueprint that they expect to be a one size fit all model. Because, people have invested in us as coaches, a certain level of commitment is require to make sure they see the same success. If that is what we are promising....

The main takeaway from this episode is, to make sure we understand that our clients audience is not always our audience. What worked for us, may not work for them the exact way it did for us. Be willing to REALLY coach people to success.

If you're in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

Follow me on Instagram

@dominiquestaylor

In this episode, Dominique speaks about the currently trending phrase "Where The Money Reside" created by Durell, who is a car salesman at Richards Honda who recently went viral. Dominique provides her perspective on the catchy phrase on how to apply it to your business in relation to the customer experience.

Dominique touches on the power in experience and retaining customers. Customer acquisition vs. customer retention, and how its more costly to get new customers than to sell to the existing customers. She shares statistics on the percentages on the increase in revenue in businesses when focusing on retention.

The main takeaway in this episode is, you may be where the money reside already and do not know it.

If you're in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

Follow me on Instagram

@dominiquestaylor