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What to do when dealing with unsatisfied customers? When a customer is unsatisfied, it can make you feel many different ways as a business owner or even an employee. Make sure you always practice good communication to customers to help you understand them. Once you understand them, you can make your services even better and avoid further problems with other customers. Putting your pride and ego aside is very important to do, so you can come from a place of understanding and create a solution.
If you're looking for business tips to have better, outstanding customer service, how to handle dissatisfied customers, how to get business referrals, and more, this is a perfect podcast for you!
Are you the last resort or attracting cheap clients? In this episode, Dominique explains how you level up your customer service and business so you attracting serious clients willing to invest whatever it takes to work with you, and that you're the first choice!
Some factors of making this shift happen are respecting yourself and your business, producing quality, truly believing you are worth it, and asking for feedback!
If you're ready to get insight on how to build your business, this is a perfect episode for you!
In this podcast, Dominique is joined by Jordan Gustus, a branding designer, to share her knowledge on branding to create a luxury customer experience.
Jordan helps female entrepreneurs get rid of their brand shame, making experts look experts online. People need to see that you are the professional that you say that you are. How we present ourselves online is very important. With the amazing knowledge shared in this episode, you'll confidently be ready to level up your branding!
Instagram: https://www.instagram.com/thejordanariel/
https://www.instagram.com/thecollegepreneur/
Twitter: @thejordanariel | @thecollegepreneur
Websites: thejordanariel.com | thecollegepreneur.com
In this episode, Dominique brings Bree Johnson to share some major tips for digital marketing. What is digital marketing? How to use digital marketing? These questions and more will be explained throughout this episode.
If you're looking to level up your customer service experience, dominate at digital marketing, and increase your revenue, this is the perfect podcast for you!
https://www.instagram.com/thebreejohnson/
In this episode, Dominique talks about if hiring team members hurt your business. She also talks about how you can properly hire and train people. As a business owner, who you hire to represent your business has a huge impact on your customer service.
You can train anybody to do any job. You need to be looking into people to make sure that their personality and their moral compasses align with the mission and values that you have in your business.
If you're looking for business advice on how to provide great customer service and level up your business, this is the podcast for you!
In this episode, Dominique is joined by Raevyn Hokett, a serial entrepreneur, to share her story and some tips on being a mompreneur. Raevyn shares her story of being a business coach, then letting go of coaching to focus on being a mother. Now she has passive income and became a serial entrepreneur all while being a mother!
Some huge takeaways from this episode are: the power of practicing good customer service, how to get great referrals, obedience with God, the importance of setting boundaries, and building a great support system.
If you are a stay at home and looking for ways to build passive income online, or looking to start your own business as a mom, this episode is packed with tips and advice for you and your journey!
Raevyn's Website: www.raevyn.co
Thank you so much for a great season 1! Dominique shares her favorite and most valuable lessons learned from her doing season 1 of the Creating A Buzzworthy Business podcast!
Throughout this season she gave so many tips for customer service, how businesses owners can provide great luxury customer service, the importance of delegating tasks, and more! If you are a business owner who wants to level up their services, customer service, and all areas of your business, this whole season is a great tool!
She shares that through her first season, she learned so much about adversity, staying the course, and staying true to your authentic self!
In this podcast, Dominique shares how business owners can strategically use testimonials for prospective clients. It's a very powerful tool that can convert prospects into happy clients.
This episode shares tips like how giving enough information will help the client decide if they want to work with your business and it also gives you the certainty that the clients that will come to you is 95% decided to work with you already, which makes it easier for your business.
How to get amazing client testimonials? How to win over prospective clients? How to have a powerful sales call? All of these questions will be answered in this episode!
In this episode, Dominique talks about setting the tone from the start within your business around the customer experience. As business owners, you should not only focus on how much sales you make but how the customers experience the business.
Dominique explains why the onboarding experience is so important to the customer and to the business owner. She also shares three things that you can implement in your business to have a great onboarding experience for your clients or customers.
One huge reminder for business owners is to make sure your clients are not just numbers to you. Don't get caught up in wanting to just make sales. By the end of this episode, you'll know exactly what to do to have an outstanding onboarding experience.
In this episode, Dominique chats with Brandy Mabra to share her knowledge on how to become a CEO of your business. Brandy is a business coach, a strategist, and is the CEO of Savvy Clover Coaching and Consulting Company.
Dominique and Brandy talk about being a leader, doing your business in a purposeful way and implementing great customer experience. Many impactful business topics are discussed into today's interview including: how important leadership is in being a CEO, foundations and principles for your business, 3 suggestions on maximizing your CEO mindset, how important is having systems and automations in your business and how will it speak to the client experience, and six pillars of business!
https://www.instagram.com/savvyclovercoaching/
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