Failure doesn't exist. Neither success. There's only action. While the world takes an unpredicted course, you are still in control of your actions and to make an impact is understanding how to serve others irresistably well. Having gone from spectacular failure to spectacular success, Dr Kelly Henry, discovered that it is not a question of if you'll succeed but when. He turned to business coaching, focusing on the obvious, but highly undervalued element that can make a huge difference to any business: Customer Service.

What is the worst that can happen if you advocated for your beliefs? Award-winning PR specialist Tracy Lamourie found Lamourie Media after years working as a telemarketer. Her mission? To make the world a fairer place and combat stigmas like the medicinal and recreational use of cannabis. Her track record goes far beyond that, fighting for racial and gender equality. She shares her wealth of experience on how to get the right message into the media and discovering how we can use our power for the greater good.

What would you do if you were 10% braver? When serial entrepreneur Scott Anderson found himself suffering from burnout, he was double-dared by his coach to make a major change in his life: to start a coaching practice in order to help entrepreneurs combine increasing success with mental wellbeing. He shares his journey as a business coach, experiencing imposter syndrome and discovering who you really are deep down and what that deep-down person wants out of life.

'What you think you become.' Fitness instructor, Michael Weeks' life illustrates this perfectly. Following a traditional career path, he first became a primary school teacher. Yoga, however, was his real passion, so he quit his job against his parents' advice and started his own yoga business, aiming to introduce the benefits of yoga to children in the North of England. What did following an unorthodox path mean for his life? What could it mean for yours?

What is the key to achieving your dream? Resilience. This is according to Olympian judo player, Marlon August, who tells his story of sticking it out, qualifying to participate in the Olympics twice and starting his own marketing consultancy: Story Advantage. As it specialises in business storytelling - creating narratives that reach the right customers at the right time, speaking as much to their hearts as their minds - he also shares in-depth knowledge of effective modern marketing techniques.

You have a goal. You want to achieve it badly. Then it disappears. What do you do? Jodie McGregor relentlessly pursued a career in horse-riding, earning her place on the GB Team. Yet, she wanted something more. She spent a couple of years exploring different options until she started her own business: My Breakfast Box. It's the first breakfast subscription service in the UK. This is her story of raising fast after radical changes.

After a successful 30-year career working as a store manager for Tesco's, Steve Ashman had to make a new start in a small market town in the North of England. Passionate about coffee, skydiving, motorbikes and chaos, he took the plunge and started Mint Hobo, the first specialty coffee shop in Teesside. This is his journey and how we can make changes for the better in our own lives.

Are you ready for a lightening taste of your possible future? Career Blitz is a short episode exploring a day in the life of a job to help you understand what possibilities are available to you. In this round, software developer, Ian Brown, explains why he became a trustee on the board of the charity, Supportive. What do you do as a trustee? How do you know the organisation is right for you? Why might you become a trustee in the first place?

Are you ready for a lightening taste of your possible future? Welcome to Career Blitz! A short episode exploring a day in the life of a job to help you understand what career possibilities are available to you. In this episode we'll be hearing from Leanna Clark, head of Transport at the care provider Supportive in County Durham.

"Joy can be stripped from life if we view life through a lens of fear." Based on her own experience of burying emotions and a tragic event in her marriage, wellness expert, Sherianna Boyle, wrote a book on Emotional Detox. Inventing the CLEANSE method, she explains how we can take control of negative emotions and build healthier relationships at home and at work.