Crisis Management isn't always what you think it is and not everything that happens to your organization is a crisis. Join me, as I speak with recognized Crisis Management and Business Continuity expert and author, Stuart Hotchkiss. We'll talk about what defines a crisis, the Crisis Management Team (CMT), and who should be part of the team and their roles and responsibilities. Stuart will also describe the Crisis Management policy and what it must - and must not - contain, along with a discussion on checklists, CMT testing, and the situation report. Stuart shakes off some of the preconceived notions of Crisis Management, so don't miss this episode.