In a world where payments are becoming increasingly rapid and interconnected, banks must adapt to meet the obstacles surrounding the need to improve existing systems and respond to the growing expectations of customers by offering an optimal user experience. Here, Société Générale's Isabelle Poussigues, Global Head of Products and Network Management, Corporate and Investment Banking, and Frantz Teissèdre, Head of Public Affairs, Cash Clearing Global Transaction and Payment Services, discuss the best way forward for all stakeholders.