A trio of leaders from Direct Travel – Brian Robertson, President; Darryl Hoover, Chief Technology Officer; and Donna Brokowski, Executive Vice President, Global Supplier Management and Consulting step into GBTA's virtual podcast booth for a chat with Debbie Iannaci, head of Communications and Research for GBTA. They share their expert insights and outlooks on innovation across topics from customer engagement and experience improvements, to ESG and sustainability in business travel, to how corporate travel and policies are recovering and adapting from COVID-19.