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Today’s Retail industry is seeing its most significant changes in the past 50 years, driven by technology advances and changing consumer needs. A new epoch in Retail has arrived, where only those most... more
FAQs about Customer First Radio:How many episodes does Customer First Radio have?The podcast currently has 17 episodes available.
January 07, 2022Episode 7 | Neeraj Gehani, Global Product Director - Personalization Science, Measurement and Insights at dunnhumbyDave Clements talks with Neeraj Gehani, Global Product Director - Personalization Science, Measurement and Insights at dunnhumby about what Customer First means in Retail Media and shares some info on the new dunnhumby retail media platform....more19minPlay
October 06, 2021Episode 6 | Richard Dawson, Global Customer Engagement Propositions Director at dunnhumbyDavid Ciancio talks with Richard Dawson, Global Customer Engagement Propositions Director at dunnhumby about what Customer First means in Retail Media....more29minPlay
March 17, 2021Episode 5 | Ted Eichten, Head of Price & Promotions, North America for dunnhumby...more21minPlay
February 17, 2021Episode 4 | Daryl Wehmeyer, Head of Category Management, North America for dunnhumby...more29minPlay
January 25, 2021Episode 3 | Grant Steadman, President of North America for dunnhumbyDavid Ciancio sits down with Grant Steadman, President of North America for dunnhumby to discuss what it takes to be truly Customer First and examples of retailers around the world who embody the Customer First model....more16minPlay
January 08, 2021Episode 2 | Erich Kahner, Associate Director of Customer Strategy at dunnhumbyThe 2021 Retailer Preference Index: Who's winning and why. David Ciancio, Global Head of Grocery discusses the 2021 U.S Retailer Preference Index (RPI): Grocery Edition with the lead author of the RPI, Erich Kahner. They unveil key insights and discuss who is winning and who is best positioned for the future....more16minPlay
January 06, 2021Episode 1 | What it means to be Customer FirstIn the first episode of Customer First Radio, Dave Clements, Global Head of Retail for dunnhumby and David Ciancio, Global Head of Grocery for dunnhumby kick off the series by discussing what it means to be a truly Customer First business, share which retailers and brands today embody a Customer First mindset, and examine how Customer First materialized during the pandemic with retailers....more20minPlay
FAQs about Customer First Radio:How many episodes does Customer First Radio have?The podcast currently has 17 episodes available.