CX Today

By CXToday.comTechnology

CX Today episodes

July 14, 2021 Reimagining Customer Migration Journeys
CX Today's David Dungay hosts Andy Dignan, Senior VP of Global Partners and Services, Five9 & Irwin Lazar, President and Principal Analyst, Metrigy.
28 min
July 12, 2021 Keeping Agents Engaged Post-Pandemic
CX Today's Carly Read hosts Maxine Allard, Senior Account Director, Odigo.
10 min
July 07, 2021 How Invoca's DialogTech Deal Impacts the $4.8B Conversational Intelligence Market
CX Today's Carly Read hosts Gregg Johnson, CEO, Invoca.
10 min
June 28, 2021 Digital Transformation and AI in CX
CX Today's Carly Read hosts John Trembley, VP of Marketing, Evolv.
22 min
June 17, 2021 The Past, Present and Future of CRM
CX Today's William Smith hosts Jon Ferrara, Nimble founder and CEO.
15 min
June 07, 2021 CallMiner Eureka Platform and Managing Cross-Channel Conversations
CX Today's Carly Read hosts Jeff Gallino, CTO & Founder at CallMiner.
21 min
May 27, 2021 Noise Challenges Associated with WFH
CX Today's Carly Read hosts Evan Fromberg, VP of Sales, Krisp and Robert Schoenfield, COO, Krisp.
14 min
May 25, 2021 Zendesk Customer Experience Trends Report 2021 Overview
CX Today's Carly Read hosts Peter Lorant, EMEA COO, Zendesk.
16 min
May 19, 2021 Puzzel's CEO Talks CCaaS Innovation and Growth
CX Today's Rob Scott hosts Frederic Laziou, CEO at Puzzel.
16 min
May 14, 2021 Verint Launches IVA Pro
CX Today's Carly Read hosts Jen Snell, Vice President, Product Marketing, Verint.
12 min

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News and Insights for Today, and Tomorrow CX Today reports on the latest customer experience technology news and marketplace trends. Every day our tech journalists uncover the hottest topics and…

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CX Today

CX Today episodes

About CX Today