The Dairy Streamlet is a condensed version of a long Dairy Stream episode and covers the high-level points of the conversation. If this topic interest you, then listen to the full episode on Dec. 17.

Kwik trip has been repeatedly named as a “Best Place to Work” both statewide and nationally and we dive into the specifics on employee culture. This previews a 2026 Dairy Strong conference presentation, register today at dairystrong.org.

Dairy Stream host, Joanna Guza, and guest Ben Leibl of Kwik Trip discuss the Kwik Trip Praise Program, unsolicited guest compliments, employee training, motivators, how to start a positive culture, future goals for customer service innovation and employee engagement.

Register now for the Dairy Strong conference Jan. 14-15 in Green Bay, Wisconsin

About the guest

Compeer Financial is proud partner of Dairy Stream.  Learn more about Dairy Stream sponsorship.

This podcast is produced by the Voice of Milk, a collaboration of individual dairy organizations working to improve the future of dairy farm families. Become a sponsor, share an idea or feedback by emailing [email protected]. 

Join us at Dairy Strong on January 14-15 in Green Bay, Wisconsin. Gain timely political updates, dive into the dynamics of producer-processor relationships and learn strategies to sustain a stronger future for dairy through innovation and collaboration. United together, we’re leading with purpose—one person, one policy and one farm at a time. To learn more, visit dairystrong.org.