Last episode I discussed the difficulty of communicating. In this episode, my wife joins me to discuss our approach to communicating and offer practical tips:
Humanize other party in conversation
Invision conversation going how you want it to go. Preparing for how you will show up to the conversation.
Know your message.
What’s your mission?
What do you want to walk away from conversation with?
Let the other party know where you’re at. Expressing you are nervous or having a hard day.
Mind tone of voice & body language
Take notes if needed, communicate that you’ll be taking notes
Check-in at the signs of behavior changes to see if the other party understands what you’re saying.
It’s okay to stop conversation and ask for more detail
Notice change in facial expression
Follow up on a person item from conversation, helps you retain information
Summary of conversation to reconfirm message, use this time to confirm a detail or reask a question
Don’t over analyze conversation, reflect and then implement improvements in the next conversation.